This outlines How To Configure Auto Finalising in OrderAway.
Subjects
When Is It Used?
Used when Venues want to ensure that Orders/Sales are automatically closed* when they have been paid for in full in OrderAway.
Notes …
*Closed means that the Orders/Sales will NOT appear in the Phone/Web Orders screen that is accessed in Touch via the Orders Pending menu button.
Benefits
The benefits to Venues using this feature are:
- Orders/Sales will NOT require any further attention from a POS Clerks/Staff perspective in Touch, once Orders/Sales have been submitted and paid for in full in OrderAway.
What Is Required?
- Ensure a value other than 0 is specified in the Media No field of the Payment tab, to ensure that the appropriate Media is applied to the transaction when Auto Finalising is enabled. For example, enter a value of 2.
How To Configure Auto Finalising?
To make use of the Auto Finalising feature, Venues will need to:
- Ensure the Enable Auto Finalise option is selected in the Service tab.
How Is It Used?
In OrderAway, do as follows:
- Place an Order/Sale and then proceed to checkout.
- When prompted for payment, ensure the Order/Sale is paid for in full using one of the payment options available.
Notes …
Auto Finalising DOES NOT APPLY when selecting any one of the options presented that will involve the Order/Sale being submitted without payment. These could be PAY ON PICKUP, PAY ON DELIVERY, PAY LATER, etc.
- The Order/Sale will be sent to Touch but will NOT be visible in the Phone/Web Orders screen, and hence will NOT require any further attention from POS Clerks/Staff.
This completes the HOW TO CONFIGURE AUTO FINALISING in OrderAway.