This outlines how to manage Orders in NOTIFY.
Subjects
- What Is Required?
- How To Disable Ordering
- How To Search For An Order
- How To Add An Order
- How To Bump/Move An Order
- How To Remove An Order
- Related Topics
How To Disable Ordering
The placing/submission of Orders by patrons and/or staff can be temporarily disabled as follows:
- Login to NOTIFY. Refer to How To Login for more information.
- Once logged in, select the Menu icon in the top left hand corner of the Orders screen.
- Once selected, the Notify menu will be displayed.
- Select the Manage Orders menu option to open the Manage Orders screen.
- Select theĀ Orders option so that it is disabled.
- Once disabled a Disable Message text box will be displayed.
- Enter an appropriate message that patrons and/or staff will see.
- Select the Save button to save the changes.
Notes …
The Orders option is designed to allow Venues to be able temporarily disable ordering so that time is given for the potential back log of Orders to be processed, before ordering can be re-enabled.
The above Disable Message will be displayed in OrderAway as follows:
How To Search For An Order
An Order can be searched for as follows:
- In the Search orders field enter either the Order number or the name of the patron to search for a particular Order.
How To Add An Order
An Order will appear in the Orders screen of NOTIFY when a patron places an Order using OrderAway. Once placed the Order will appear in the first Order Processing Step (column) of the Orders screen.
How To Bump/Move An Order
An Order can be bumped/moved as follows:
- Select an Order listed in any one of the Order Processing Steps (columns).
- Select the:
- Right arrow to bump/move the Order to the NEXT processing step (that includes any Additional steps, if configured).
- Left arrow to bump/move the Order back to the PREVIOUS processing step.
Notes …
If an Order is selected in the last processing step (right most column) or in the last additional step of the last processing step and the right arrow is selected, a SMS notification (if configured) will be sent to the patron who submitted the Order. The Order will also be removed and will no longer be available to NOTIFY.
How To Remove An Order
An Order can be removed as follows:
- Select an Order listed in the last processing step (right most column) or in the last additional step of the last processing step.
- Select the right arrow.
This completes HOW TO MANAGE ORDERS for NOTIFY.