This outlines how to configure Upselling in OrderAway using the Advertising option.
Subjects
What is Required?
- OrderAway must already be implemented at the Venue and functioning as expected. That is, it must be installed and operational.
- Identify the Advertising Image (in the form of a PNG or JPG file) that maybe displayed to patrons when they proceed to either the Home Menu or the Checkout. It is recommended that the image be of a width to height ratio of 9:16.
How To Configure Upselling for Advertising
To do this:
- Access the OrderAway Settings menu for the Location (Client ID) for which the Upselling is going to apply.
- Select the POS Tab and in the Upsell section configure the following:
- Ensure the Enable Upsell option is selected. Once selected, either or both of the following options can be selected:
- Show on Home Menu – Select to ensure the Upsell option configured is displayed BEFORE the home menu is displayed. Once selected the following settings will be available:
- Using Layout – Refer to How To Configure Upselling for Add-Ons for more information.
- Advertising Image – When selected, patrons will be presented with the Image selected, before the Home Menu is displayed.
- Select the Select button opposite the Advertising Image label, to select the Advertising image that patrons will see.
- Show on Home Menu – Select to ensure the Upsell option configured is displayed BEFORE the home menu is displayed. Once selected the following settings will be available:
- Ensure the Enable Upsell option is selected. Once selected, either or both of the following options can be selected:
- Select the POS Tab continued …
- Ensure the Enable Upsell option continued …
- Show on Checkout – Select to ensure the Upsell option configured is displayed BEFORE the home menu is displayed. Once selected the following settings will be available:
- Using Layout ID – Refer to How To Configure Upselling for Add-Ons for more information.
- Advertising Image – When selected, patrons will be presented with the Image selected, before the Checkout is displayed.
- Select the Select button opposite the Advertising Image label, to select the Advertising image that patrons will see.
- Show on Checkout – Select to ensure the Upsell option configured is displayed BEFORE the home menu is displayed. Once selected the following settings will be available:
- Ensure the Enable Upsell option continued …
- DO NOT forget to select the SAVE button to ensure all changes are saved.
Notes …
When both the Layout and Advertising Image options are selected, then the Items/Products (included in the Layout) will be displayed AFTER the Advertising image. Patrons will need to scroll down to see these.
Example of what a patron sees when both a Layout and Advertising Image are configured for Upselling
This completes CONFIGURING UPSELLING FOR ADVERTISING for OrderAway.