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Order Printer

Touch - Peripherals

tpos-screens-order-printer-1

 

Subjects      ▲ ▼

 

About      ▲ ▼

 

What Is Required?      ▲ ▼

  • Touch will need to be installed and operational.
  • Ensure the Order Printer has been added as a peripheral to Touch. Refer HERE for more information.

 

What To Consider?      ▲ ▼

  • It is recommended that Venues with more than one Touch terminal, configure their print devices in the Back Office HERE.

 

When Is It Used?      ▲ ▼

Used to configure the settings for the Order print device. The order print device is used to print orders for phone and web orders submitted in Touch.

 

Screens      ▲ ▼

     

    Order Printer Screen     ▲ ▼

     

    tpos-screens-order-printer-1

     

    To access, select the Order Printer option from the Peripheral Type drop-down list in the Add New Peripheral screen, and then enter an appropriate Description for the peripheral being added (For example, Order Printer) and select OK. The above screen will then be displayed. Used to configure/manage/view order print devices for Touch.

     

    Sections      ▲ ▼

     

    Grid Section      ▲ ▼

     

    tpos-screens-order-printer-1a

     

    • Print Device - Select from the drop-down list the print device for the printing of order dockets.
    • Printers - Select to open the Print Devices screen to configure settings.
    • Disabled - Toggle select to enable/disable the print device.
    • Backup Printer - Select from the drop-down list the print device to be designated as the backup print device. Refer HERE for more information.
    • Graphical Printing - Select to ensure the print device is in graphical mode. This is mandatory if printing in languages other than English is required. Refer HERE for more information.
    • Select to ensure the printer is in graphical mode. Refer HERE for graphical and HERE for non-graphical printing.
    • Print using 'Short Description' - Select to ensure the item's/product's Short Description is printed.
    • Synchronise With Back Office - Select from the drop-down list the Back Office option from which this print device will inherit it's settings. Any changes made to their settings in Back Office will automatically be applied when the Touch device receives an update. This option is only available to Windows Printers with the Graphical Printing option selected.

     

    Notes ...

     

    If the << NONE >> option is selected, then Order dockets will NOT be printed. Please ensure an option is selected for delivery or pickup orders.



    • Number of Copies - Displays/Set the number of copies required.
    • Order Types - Select which Order Types can be printed using this print device.

     

    Notes ...

     

    If none are selected, then Order dockets will NOT be printed. Please ensure an option is selected for delivery or pickup orders.

     

    Footer Section      ▲ ▼

     

    tpos-screens-order-printer-1b

     

    • Edit Categories - Select to open the Order Printer Categories screen to select the Category that when sold will trigger the floor/pass docket to be printed. Refer to the Kitchen Printer Categories screen HERE for more information, as it functions in the same way.

     

    Notes ...

     

    Instructional Categories should not be selected here.

     

    • Header/Footer - Select to open the Header/Footer screen to configure order dockets. Refer HERE for graphical and HERE for non-graphical printing information. Header/Footers can also be configured for peripherals set up in the Back Office.
    • Schedules - Select to open the Printer Schedules screen. Refer HERE for more information.

     

    End of article      ▲