Skip to content
English
Raise Request Customer portal Sign in
  • There are no suggestions because the search field is empty.

Schedule Printers

Touch - How To

This outlines How To Schedule Printers in Touch.

 
   
 

What Is Supported?      ▲ ▼

The scheduling of printers supports the following printer types:

 

When Is It Used?      ▲ ▼

Used when Venues have multiple preparation areas (for example, upstairs/downstairs kitchens, cocktail stations, etc.) and need kitchen/order dockets to print on scheduled days/times.

 

Examples      ▲ ▼

Upstairs/Downstairs Kitchen

  • Scenario:
    • Upstairs kitchen caters for a dinner service: between  17:00–22:00 daily.
    • Upstairs kitchen  closed at all otner times.
  • Printer Peripheral Configurations:
    • Downstairs Printer - No schedules configured (always prints).
    • Upstairs Printer - Schedule for dinner configured and enabled.

 

 Cocktails Route Differently During Peak Times

  • Scenario:
    • During off peak times orders for cocktails print at the bar printer.
    • During peak times orders for cocktails print at a dedicated cocktail station printer
  • Printer Peripheral Configurations:
    • Bar Printer - Cocktail Category selected. No schedules configured (always prints).
    • Cocktail Printer - Cocktail Category selected. Schedules configured for peak times and enabled:
      • Fri 15:00–22:00
      • Sat/Sun 12:00–23:00

 

Dual Cook Line Kitchen with Peak Service Switching

  • Scenario:
    • 2 printers are used to service 2 cooking and preparation lines in the kitchen.
    • Food orders are taken from various Locations: 
      • Restaurant - Always prints to the cook line 1 printer. Not affected by scheduling or peak time switching.
      • Sports bar - Prints to the cook line 1 printer during off peak times. Prints to the to the cook line 2 printer during peak times.
      • Cafe - Prints to the cook line 1 printer during off peak times. Prints to the cook line 2 printer during peak times.
  • Off Peak & Peak Times:
    • Mon - Opening till closing - Off Peak
    • Tue - Opening till closing - Off Peak
    • Wed - Opening till 4pm - Off Peak
    • Wed - 4pm till closing - Peak
    • Thu - Opening till closing - Off Peak
    • Fir - Opening till 4pm - Off Peak
    • Fri - 4pm till closing - Peak
    • Sat - Opening till closing - Peak
    • Sun - Opening till closing - Peak
  • Printer Peripheral Configurations:
    • Cooking Line 1 Printer:
      • No schedule configured, as this is the default printer.
    • Cooking Line 2 Printer: 

      tpos-how-to-schedule-kitchen-printers-1

     

    How To Add A Schedule For A Printer?      ▲ ▼

    In Touch:

    • Navigate to the Peripheral and Devices screen in Touch or the Peripherals screen in Back Office, and locate the printer that is required to be scheduled.
    • Select the printer and select Edit option to open the Kitchen Printer screen.
    • Select the Schedules option in the footer section to open the Printer Schedules screen.
    • Select the Add option in the footer section to add a row in the grid.
    • Configure the Start and Finish times for the schedule, as well as selecting the days for which those times will be applied.
    • Select OK to save the changes.

     

    How To Delete A Printer's Schedule?      ▲ ▼

    In Touch:

    • Navigate to the Peripheral and Devices screen in Touch or the Peripherals screen in Back Office, and locate the printer for which the schedule is to be deleted.
    • Select the printer and select Edit option to open the Kitchen Printer screen.
    • Select the Schedules option in the footer section to open the Printer Schedules screen.
    • Locate and select the schedule listed in the grid that is to be deleted.
    • Select the Delete option in the footer section to add a row in the grid.
    • Select OK to save the changes.

     

    End of article      ▲