Kitchen Printer

 

Subjects      ▲ ▼

• About
• Examples
• How To?
• Screens

 

About      ▲ ▼

• What is Required?
• What To Consider?
• When Is It Used?

 

What Is Required?      ▲ ▼

• Touch will need to be installed and operational.
• Ensure the Kitchen printer has been added as a peripheral to Touch. Refer HERE for more information.

 

What To Consider?      ▲ ▼

• It is recommended that Venues with more than one Touch terminal, configure their printers in the Back Office HERE.
• To ensure items on Kitchen dockets are NOT sorted by Print Groups, ensure the Print Group field for all Categories is set to either <<None>> or the same Print Group.

 

Example of a Kitchen docket printed in exactly the order that the items were ordered and allowing the insertion of lines in between each course.

 

When Is It Used?      ▲ ▼

Used to configure the printer settings for printing kitchen dockets for kitchen staff for the preparation of food and drinks orders. More than 1 is allowed.

 

Examples      ▲ ▼

The printing order is determined by the Print Groups that have been configured. For multiple orders of the same item/product, the order of printing is set by the Instructions. 

PLU Number	Description	Numbering the instructional PLUs/Products in an appropriate sequence will result in the meals sorted so that "Well Done" prints prior to "Medium" on the Kitchen Dockets.
200	Well Done
201	Medium
202	Medium Rare
203	Rare

 

Order with no seat numbers but using the Print Group Change (#106) POS Key to serve a Main as an Entree.

 

Order with Show Seats selected and using the Print Group Change (#106) POS Key to serve a Main as an Entree.

 

Order with Show Seats and Consolidate Seats selected and using the Print Group Change (#106) POS Key to serve a Main as an Entree.

 

 

 

 

 

 

 

 

 

How To?      ▲ ▼

• Manage Kitchen Printing?

 

Screens      ▲ ▼

• Kitchen Printer
• Kitchen Printer Categories
• Printer Schedules

 

Kitchen Printer Screen     ▲ ▼

 

 

To access, select the Kitchen printer option from the Peripheral Type drop-down list in the Add New Peripheral screen, and then enter an appropriate Description for the peripheral being added (For example, Kitchen printer) and select OK. The above screen will then be displayed. Used to configure/manage/view Kitchen printers for Touch.

 

Sections      ▲ ▼

• Header
• Grid
• Footer

 

Header Section      ▲ ▼

 

 

• Disabled - Toggle select to enable/disable the printer.

 

Grid Section      ▲ ▼

 

 

• Printer - Select from the drop-down list of printers the printer for the printing of Kitchen dockets.
• Copies - Displays/Set the number of copies required.
• Graphical - Select to ensure the printer is in graphical mode. This is mandatory if printing in languages other than English is required. For more information HERE.
• Backup - Select from the drop-down list of printers the printer to be designated as the backup printer. Refer HERE for more information.
• Synchronise With - Select from the drop-down list the Back Office option from which this printer will inherit it's settings. Any changes made to their settings in Back Office will automatically be applied when the Touch terminal receives an update. This option is only available to Windows Printers with the Graphical Printing option selected.
• Automatic Printing - Select to ensure that the Kitchen docket will print automatically print when an order is either finalised/saved or saved to a Table. If not selected, then the Kitchen Print (#15) POS Key must be used to print the Kitchen docket when required.
• Order Types - Select which Order Types can be printed using this printer.

 

 

• Invert Colours of Negative Lines - Select to ensure that when items are credited or refunded, the item will print on the Kitchen docket with the colours inverted. For example:

 

• Order Instruction By PLU - Select to ensure sets of Instructions are sorted by PLU.
• Show Instructional Qty - Select to show.
• Show POS Description - Select to ensure the item's/product's Short Description is printed.
  • On Single Line - Select to ensure that instructions are printed in a single line.
• Show Product Notes - Select to include any Product Notes.
• Show Reason Codes - Select to include any Reason Codes.
• Show Seats - Select to ensure Seat Numbers are displayed on the Kitchen Docket. Refer HERE for an example. 
  • Consolidate - Select to ensure all seat numbers are reported against the same item when multiple orders are taken for the same item. Designed to reduce the length of the Kitchen docket.  Refer HERE for an example.

 

 

• Show Seats continued ...
  • Hide Names - Select to ensure all names associated with a Seat are hidden.

 

• Use Wrap (ignores other settings) - Select to activate the Wrap feature. This feature overrides all other Kitchen printer settings.
• Order Types - Select which Order Types can be printed using this printer.

 

• Group By - Select to group Kitchen dockets by:
  • Print Group - Select to group Kitchen orders by Print Group. This is the default. If the sorting of Kitchen orders is not required, then refer to Kitchen Printing Sorting.
    • Repeat Headers - Select to ensure a docket is printed for each Print Group ordered.

 

• Group By continued ...
  • Product - Select to group Kitchen orders by items/products. The default sort order is by Print Groups.
    • Consolidate Instructions - Select to ensure that the same Instructions are consolidated. For example:

 

• Group By continued ...
  • Product continued ...
    • Repeat Headers - Select to ensure a docket is printed for each item/product ordered.

 

With option NOT selected	With option selected

 

• Combine Bumped Items - Select to ensure Items that are in the same Print Group, and have been bumped are combined to print on one Docket.

 

Footer Section      ▲ ▼

 

 

 

• Categories - Select to open the Kitchen Printer Categories screen to select the Category that when sold will trigger the Kitchen docket to be printed.

 

 

• Header/Footer - Select to open the Header/Footer screen to configure kitchen dockets. Refer HERE for graphical and HERE for non-graphical printing information. Header/Footers can also be configured for peripherals set up in the Back Office.
• Printers - Select to open the Printing Devices screen to configure Printers.
• Schedules - Select to open the Printer Schedules screen. Refer HERE for more information.

 

Kitchen Printer Categories Screen     ▲ ▼

 

 

To access, select the Categories option in the footer section of the Kitchen Printer screen. Used to select Categories and assign them to KVSs and/or printers.

 

Category List Section

Lists the available Categories that can be selected.

 

Selected Categories Section

Lists the Categories that have been selected.

 

End of article      ▲