How To

NetPOS

This lists the How To articles for NetPOS.

 

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How To?      ▼

• Access The NetPOS Menu?
• Configure NetPOS?
• Register A NetPOS Interface?
• Upgrade NetPOS?

 

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How To Access The NetPOS Menu      ▲ ▼

• How To?
• What Is Required?

 

How To?      ▲ ▼

To access the settings for a NetPOS Interface do as follows:

• Ensure the What is Required? list has been met.
• Select from the Toolbar of the swiftpos Back Office Main Menu, the External Applications menu (top right corner of the Back Office screen) and then the NetPOS.Net Tray Icon menu option.

 

• Once selected a NetPOS icon is created in the system tray as seen in the image below.
• Select the Show Hidden Icons up arrow in the windows system tray (bottom right corner of the windows screen).

 

 

What Is Required?      ▲ ▼

• The Interface that requires settings to be configured will need to be registered first.

 

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How To Configure NetPOS?      ▲ ▼

The configuration of NetPOS will depend entirely on the interface to which swiftpos Touch is required to be interfacing with and will be specific to that interface. However, there are common configuration considerations that can apply to a large number of interfaces. These are as follows:

• Field Mapping Tab
• Linking Back Office To Interfaces
• NetPOS Sales Files
• Points Grid
• Tiered Loyalty Tab
• Timeouts

 

Field Mapping Tab      ▲ ▼

Field Mapping is only required if the selected Interface supports mapping. Where required, Field Mapping may need to be configured against the interface's settings tab in NetPOS Settings. One or more of the following settings may need to be configured, depending on the interface being configured. For example:

 

 

 

• Field - Displays/Lists ONLY those fields that the interface requires mapping for.
• Add/Update - Select to ensure mapping is applied.

   

  Notes ...

  
  A Field that is used for Linking should NOT have this option selected. For example, Alternateid.

   

  • Link To option to return the selected field's value from the interface that has been configured in the Link To setting.
  • This Interface option to return the selected field's value from the swiftpos Back Office instance that is configured against the Back Office Interface setting.Map - Select from the drop down list the:

 

Linking Back Office To Interfaces      ▲ ▼

Where required the Linking between Back Office and the NetPOS interface will need to be appropriately configured against the interfaces' settings tab in NetPOS Settings. One or more of the following settings may need to be configured, depending on the interface being configured:

 

 

Interface Settings Tab

• Back Office Interface - Select the Back Office instance to link to, if multiple Back Office instances are available to NetPOS.
• Link To - Select the interface to link to.
• Field Mapping - Select how the Back Office and the Link To interfaces will map Members. This is usually Member No <_> Member No option, or alternatively, if the Member No from the interface is required to match the Member's Alternate/Card ID in Back Office, then the Member No <-> Alt ID / Card ID option would need to be selected.

 

 

NetPOS Sales Files      ▲ ▼

The NetPOS Sales Files are required for Points Accruals to be processed. They are also required by several interfaces for sales data to be sent to a 3rd Party application. To ensure these are appropriately configured, do as follows:

• Ensure the Create Sales File for NetPOS option is selected. This will ensure NetPOS sales files are created.
• If required a separate Destination Folder for the NetPOS sales files can be specified. Alternatively, leave the Destination Folder blank. This will ensure the folder specified against the Update/Sales File Path setting will be used as the default folder for NetPOS sales files.
• For accruing Points, ensure the BJL file extension is added to the File Extensions setting. More than one file extension type can be added to the File Extensions setting. For example, sales data to be posted to 3rd Party Gaming applications. In which case the entry for the File Extensions setting may look something like this, BJL, MAX, NFR, RMS, etc.
• Ensure the Folder setting in the General tab of NetPOS Settings has the correct sales folder configured. Otherwise, points and sales will NOT be accrued and processed as is required.

 

Points Grid      ▲ ▼

Where required, Points may need to be configured against the Gaming System's interface settings tab in NetPOS Settings. One or more of the following settings may need to be configured, depending on the Gaming System being configured. For example, for example the MG interfaces:

 

 

• Pts ID - Displays/Enter the IDs of the Points in use by the Gaming system at the Venue.
• Name - Displays/Enter Name of the Points in use by the Gaming system at the Venue.
• Accrue - Select to ensure Points are accrued for each Points account in the Gaming system at the Venue.
• Multiplier - Displays/Enter the Multiplier to be used when the Accrue option above is selected.
• Can Redeem - Select to ensure Points can be redeemed.
• Sent to Touch - Select ensure Points will be visible in Touch.
• Base Points - Select to ensure the Multiplier set above will be applied to all Members, regardless of the Multiplier configured against their Classification. If left unselected, both multipliers will be applied when accruing Points.
• Location Point Types - Select to display the Location Points Types screen, to configure Location specific Points. If no Location Point Types are configured, the Points will be applied according to the configuration of the Points grid above.

 

 

 

Tiered Loyalty Tab      ▲ ▼

Where required, Tiered Loyalty may need to be configured against the interface's settings tab in NetPOS Settings. One or more of the following settings may need to be configured, depending on the Gaming System being configured. For example:

 

 

 

• Tiered Loyalty - Select to enable.
• Member Classification - Displays/Select from the drop down list the swiftpos Member's Classification for which Tiered Loyalty is to be configured.
• Loyalty Tier - Displays/Enter the appropriate Tier information appropriate to the Gaming interface being configured.

   

  Notes ...

  
  The Loyalty Tier value entered MUST MATCH EXACTLY to what is returned from the Gaming System, otherwise it will be ignored. This can be an either an ID or a Name.

   

Timeouts      ▲ ▼

Timeouts need to be configured in such a way that the generation of unnecessary Time Out messages are avoided. To do this, do as follows:

• In NetPOS, set the Timeout value against the interface at a value. For example, 5 seconds for the MG interface.

   

  

 

• In NetPOS, set the Timeout value in the General menu option to a value that is higher than the one set against the interface above. For example, 8 seconds.

   

  

 

• In Touch, set the Timeout value in the Customers menu option to a value that is higher than the one set against the General menu option above. For example, 10 seconds.

   

  

 

 

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How To Register A NetPOS Interface?      ▲ ▼

 To register a NetPOS Interface, do as follows: 

• STOP all swiftpos services.
• Reset and Upgrade the swiftpos Back Office to the latest version.
• Access the NetPOS Menu.
• Select the Registration menu option. This will open the NetPOS Registration screen.
• Select the Add button to open the Add Interface Instance screen.
• Select from the Interface Type drop down list the Interface that requires registration.
• Enter an Instance Name if a more user friendly name is required. This is optional.
• Select OK to save the changes and exit the screen.
• The Interface added should now appear in the Interfaces grid of the NetPOS Registration screen.
• Select the Interface that was added and then select the Export button to export the NetPOSRegistration.INI file and save it to the desktop (default) or to another folder.
• Email the NetPOSRegistration.INI file to registrations@swiftpos.com.au and be sure to include the Venue's swiftpos Registration Customer Number in the email.
• Once a response email has been received from registrations@swiftpos.com.au with the now registered NetPOSRegistration.INI file attached, download the file and save it to a folder.
• Select the Import button to import the new NetPOSRegistration.INI file from the folder.
• The Company Details displayed on the left hand side of the Registration screen (Trading Name, Company Name, Address, etc.) should now be populated with the same details as in the Venue's swiftpos Registration Company Details.
• RESTART all swiftpos services.

 

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How To Upgrade NetPOS?      ▲ ▼

• Upgrade
  • NetPOS registration should upgrade, but all settings will need to be configured again.
  • Stop ALL swiftpos Services.
  • Upgrade swiftpos Back Office.
  • Reset and upgrade all Databases.
• Register and Select Interfaces
  • Refer HERE for information on How To Register A NetPOS Interface.
  • Add Interfaces by selecting from the drop-down list via the NetPOS Registration screen,
• Configure NetPOS Settings
  • Refer to the NetPOS Settings screen for more information.
  • ALL INTERFACES MUST BE CONFIGURED for NetPOS to operate correctly as all interfaces are in the one service.
  • Ensure Linking Back Office To Interfaces is appropriately configured.
  • Ensure, if applicable, Tiered Loyalty is appropriately configured.
  • Ensure the NetPOS Sales Files is appropriately configured.
• Start the NetPOS Service
  
  • Once the NetPOS service is configured and registered, start the service via the Service screen.
• In Touch
  • Ensure Member Peripherals are configured appropriately. When setting up peripherals for Member lookup, you need to:
    • Assign the interface that the peripheral will use to perform the lookup.
    • Set the Masking desired and select the correct Card Type from the drop-down.
    • Select the desired interface from the Available Interfaces drop-down list.
      • Select the Set option to assign the selected Interface to the peripheral mask.

• • • The default NetPOS interface Type and interface ID has a value of zero (0), which determines the default interface.

• In Back Office
  • In Keyboard Designer:
    • Configure the NetPOS settings here, so that the available interface types can be set to the various keys. Like the Member Peripherals, if no interface is selected, the POS Keys will default to using the interface which is set as default in NetPOS. Refer to POS Keys Index for more information.
    • Configure, for each of the Charge / Redemption and Payment / Top Up POS Keys, to ensure the correct Interface is selected and configured.
    • Below is a list of some other Function POS Keys which require Interfaces to be configured: 
      • Purse Charges, ePurse Payments, Gaming Cash Top Up, Gaming Points / Charge, Micro Charge, Micro Top Up, Room Charges, Golf Link Charge, Golf Link Top Up, Micro Event, Micro Event Charge, Micro Event Top Up, Customer by Machine Location, Customer, Room Lookup, Charge / Redemption and Payment / Top Up.

 

 

• ALL INTERFACES MUST BE CONFIGURED for NetPOS v4 to operate correctly as all interfaces are in the one service.
• Start NetPOS.
• Refer HERE for more information.

End of article      ▲