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      Issue / Sell A Zen Global Digital Gift Card / Voucher

      3rd Party Integration - Zen Global

      This outlines How To Issue/Sell A Zen Global Digital Gift Card/Voucher using the Issue 3rd Party Gift Card (#241) POS Key.

       

      Subjects      ▼

       

      About      ▲ ▼

       

      What Is Not Supported?      ▲ ▼

      • Currently the entering of an incorrect Email address is NOT supported. That implies, that it is paramount that the Clerk/Staff Member enter the email address of the customer/patron correctly.

       

      What Is Required?      ▲ ▼

      • Ensure the Issue 3rd Party Gift Card POS Key is added to the appropriate Keyboard Layout via the Designer. Refer to How To Add A POS Key To A Layout for more information.
        • Also, ensure the same POS Key (via the More Settings option):
          • Has either the Preset Amount or Amounts been configured as required.
            • Preset Amount
              • Set to a value GREATER than ZERO, to ensure the Amount being loaded onto the Gift Card is preset and CANNOT be overridden.
              • Set to a value EQUAL to ZERO, to ensure an Amount can be entered at the time the Gift Card is being issued/sold. This will only be the case if no amounts are configured via the Amounts button.
            • Amounts - Select to configure multiple preset amounts from which Clerk/Staff will be able to select one when issuing a Gift Card.
          • Ensure the Prompt for Email Address option IS SELECTED.

       

      Notes ...


      Once configured the Amounts will ONLY be displayed at Touch when the Preset Amount is set to ZERO. That implies a Preset Amount greater than zero will ensure the preset amounts configured in the Amounts screen are ignored and will NOT be displayed at Touch.

       

      How To Issue / Sell A Zen Global Digital Gift Card / Voucher?       ▲ ▼

      Do as follows:

      • When the Gift Card - Load Gift Card screen is displayed, enter the email address of the customer/patron to whom the Digital Gift Card will be sent.
      • Select the green right arrow.
      • Enter/Select the Amount the customer/patron is wanting to Load the Gift Card with.
      • Select the green right arrow.
      • A Load Gift Card entry will appear in the sales grid with the Amount (entered above) to be paid.
      • The Gift Card - Load Gift Card screen is displayed with a Gift Card Successfully Loaded confirmation message.
      • Finalise the sale by selecting the Cash POS Key (as an example).
      • Select OK.

       


       

      • After a while the patron should receive an email containing the Digital Gift Card / Voucher just purchased. An example of which can be seen below.

       


       

      End of article.      ▲