Zen Global
      Back to home
      1. swiftpos Help Guides
      2. How To
      3. Zen Global

      Issue / Sell A Zen Global Digital Gift Card / Voucher

      This outlines How To Issue/Sell A Zen Global Digital Gift Card/Voucher using the Issue 3rd Party Gift Card (#241) POS Key.

      Subjects      ▼

        What Is Required?      ▲ ▼

        • Ensure the Issue 3rd Party Gift Card POS Key is added to the appropriate Keyboard Layout via the Designer. Refer to How To Add A POS Key To A Layout for more information.
          • Also, ensure the same POS Key (via the More Settings button):
            • Has either the Preset Amount or Amounts been configured as required.
              • Preset Amount
                • Set to a value GREATER than ZERO, to ensure the Amount being loaded onto the Gift Card is preset and CANNOT be overridden.
                • Set to a value EQUAL to ZERO, to ensure an Amount can be entered at the time the Gift Card is being issued/sold. This will only be the case if no amounts are configured via the Amounts button.
              • Amounts - Select to configure multiple preset amounts from which Clerk/Staff will be able to select one when issuing a Gift Card.
            • Ensure the Prompt for Email Address option IS SELECTED.

        Notes...



        Once configured the Amounts will ONLY be displayed at Touch when the Preset Amount is set to ZERO. That implies a Preset Amount greater than zero will ensure the preset amounts configured in the Amounts screen are ignored and will NOT be displayed at Touch.

        How To Issue / Sell A Zen Global Digital Gift Card / Voucher?      ▲ ▼

        Do as follows:

        • When the Gift Card - Load Gift Card screen is displayed, enter the email address of the customer/patron to whom the Digital Gift Card will be sent.
        • Select the green right arrow.
        • Enter/Select the Amount the customer/patron is wanting to Load the Gift Card with.
        • Select the green right arrow.
        • A Load Gift Card entry will appear in the sales grid with the Amount (entered above) to be paid.
        • The Gift Card - Load Gift Card screen is displayed with a Gift Card Successfully Loaded confirmation message.
        • Finalise the sale by selecting the Cash POS Key (as an example).
        • Select OK.


        • After a while the patron should receive an email containing the Digital Gift Card / Voucher just purchased. An example of which can be seen below.


        What Are The Limitations?      ▲ ▼

        • Currently the entering of an incorrect Email address is NOT supported. That implies, that it is paramount that the Clerk/Staff Member enter the email address of the customer/patron correctly

        End of article.      ▲