Skip to content
English
Raise Request Customer portal Sign in
  • There are no suggestions because the search field is empty.

Deactivate / Remove Surcharges

Swiftpos - How To

This outlines How To Deactivate / Remove Surcharges in Swiftpos.

 

Subjects      ▲ ▼

 

About      ▲ ▼

 

When Is It Used?      ▲ ▼

Used when a Venue wants to deactivate surcharges being applied when using Swiftpos POS Devices, like Touch, Touchmini, etc.

 

How To?     ▲ ▼

 

How To Deactivate Surcharges?     ▲ ▼

  • In Back Office

    • Surcharges configured in Back Office will need to be deactivated. To deactivate Surcharges do as follows:

      • Navigate to the Surcharge Setup Edit screen.

      • Ensure the Enabled and Web Enabled options are NOT SELECTED.

        OR

      • Set End Date/Time in the past.

        OR

      • Ensure all days of the week are NOT SELECTED.

        OR

      • Ensure the Auto Apply option is NOT SELECTED.
      • Save the changes.
      • Ensure a Full Update is sent to all the Touch terminals. Refer HERE for more information. 

    • If necessary, all Surcharge related POS Keys can be removed from Touch Keyboard Layouts. To do this, do as follows:

      • Navigate to the Keyboards menu option:

        • Identify the Keyboards that have Surcharge POS Keys.
        • For each Keyboard:
          • Identify the Layouts that have Surcharge POS Keys.
          • For each Layout:
  • In Touch
    •  EFTPOS Peripherals maybe configured for Surcharges. These will need to be removed if Surcharges for these are to be deactivated. To do this, do as follows:
      • Navigate to the EFTPOS option in Peripherals. For example:

        eft33-linkly-food-and-bev-8

        • Remove the value in the Card Surcharge PLU field.
        • Remove the value in the Surcharge Media field.
        • Save the changes

 

How To Remove Surcharges?     ▲ ▼

  • In Back Office

    • To remove Surcharges configured in Back Office do as follows:
    • To remove Surcharges do as follows:
      • Navigate to the Surcharge Setup screen.

         
      • For each Surcharge listed in the grid, select it and select the Delete option in the Footer section.

 

Quick Checklist      ▲ ▼

  • Remove values in the Card Surcharge PLU and Surcharge Media fields in the setting options in EFTPOS Peripherals in Touch.

 

Useful Links      ▲ ▼

 

End of article