TouchMini v2 - Screens
IMPORTANT
DO NOT FORGET to select the Save option to ensure all changes made are saved.
Subjects ▲ ▼
Tabs ▲ ▼
- Appearance - This tab does NOT apply to TouchMini v2. It only applies to TouchMini v1.
- Clerk
- Device
- Member
- Payment
- POS
- Receipt
- Service
Clerk Tab ▲ ▼
Notes ...
Ensure that the TouchMini Settings option has been selected against the appropriate Clerk Security Groups.
How should security be handled? - Select from one of the following options available:
- Manually login and logout - Select to ensure Clerk/Staff Sign In/Out manually as required. Once selected, a Clerk Sign-In option will appear at the bottom of the TouchMini Menu screen. Refer HERE for more information.
- Automatically logout after each Order - Select to ensure Clerk are automatically logged off after an Order is finalised or cancelled.
- No login required... default to Clerk ID - Select to ensure Clerks/Staff Members are not required to login. This will however require a Default POS Clerk to be configured. For example, 9999. Refer HERE for more information.
Device Tab ▲ ▼
- Device Name - Displays/Enter the name of the device.
Notes ...
When entered/changed, the name entered here will be updated against the device's Terminal ID in Back Office. However, when the name of a TouchMini device is changed in Back Office, it will NOT be updated here.
- Device Type - Select from the drop down list the Type of device being configured. That is one of the following:
- Tablet/Mobile - Used when using a browser-based web application (with no integrated payment facility)
- All In One Device
- Kiosk - This is no longer supported, and will be removed.
- Currency/Region - Select from the drop-down list the Currency (Region) that is applicable to the Location in which the Device is going to be used.
- Clone Settings from Default Device - Select to overwrite all the current configuration for the selected Device and clone the configuration from the Default Device. All new devices can easily be cloned from default configuration. Refer HERE for more information.
Notes ...
Card payment information for each device will need to be configured individually for each device under the payment tab.
Also, devices transferred from other Locations will automatically be applied with the Default configuration.
- Reset - Select to erase the current configuration for the selected Device.
Notes ...
It is possible that the Default Configuration has been configured for a different device Type. However, it can still be cloned to TouchMini devices of a different type.
Member Tab ▲ ▼
Notes ...
When the Event area service option is selected in the Service tab, by default the configuration of the Member tab is disabled. Instead, it will appear as follows:
To ensure configuration of the Member’s tab is enabled, ensure the Event area service option is NOT selected in the Service tab.
- Allow member sign in - Select to ensure a Guest icon will appear in the top right-hand corner of the TouchMini screen, allowing for the signing in of Members when taking Orders.
Notes ...
Member sign in is required if Member Pricing or Account Payments are to be made available. Once a Member is signed in, pricing will be determined based on the Member's Classification, in the same way it is determined at swiftpos Touch.
IMPORTANT
It is recommended to NOT select the Keep the member signed in option when Member Campaigns are required to be applied to Orders placed by Members. Selecting the Keep the member signed in option DOES NOT always guarantee Member Campaigns will be applied.
- Allow member sign in continued ... Once selected the following options will be available:
- Keep the member signed in - Select to ensure the Member currently signed in remains signed in until intentionally signed out. Signing out occurs when the Member's name is selected in the top of the screen. When not selected the Member currently signed in will be automatically signed out after an Order/Sale is finalised or cancelled.
- Auto logon member if an event is on - Select to ensure the Member that is associated with an event is automatically signed in when the event is taking place.
- Use a specific member Price level - Select to ensure the Member Price Level set will be used for all signed in Members. Once selected the following options will be available:
- Allow member sign in continued ...
- Use a specific member Price level continued ...
- Member price level - Select the Price Level to be applied to all Members. The default value of -2 ensures pricing is deferred to swiftpos to determine, which would normally be the normal price.
- EGM Lookup - Select to enable and allow for the entry of the ID of an EGM (Electronic Gaming Machine). Once enabled and the Guest icon (in the top right-hand corner) is selected, the Clerk/Staff Member will be presented with the following prompt:
- Use a specific member Price level continued ...
- Allow member sign in continued ...
- EGM Lookup continued ... Allowing for the entry of the ID of the EGM. Once entered and the EGM Lookup option is selected, the EGM ID will then be able to be printed on all relevant dockets as the Booking Name.
Notes ...
The EGM Lookup option only applies to TouchMini v2.
Payment Tab ▲ ▼
- Integrated Card Payment - Only applicable for All In One Device Device Types. Select to allow for card payments to be made using an All In One Device approved for use. Once selected the following options will be available:
- Integrated Card Payment continued ...
- Payment Type - The following options will be available:
- Surcharge ID - Displays/Enter (if applicable) the swiftpos Surcharge ID to be assigned to any surcharges associated with payments. This will only be displayed when supported by the selected Payment Type.
- Media No - Displays/Enter the swiftpos Media No to be associated with the payments.
- Card Payment Discount - Select to ensure Order/Sale level discounts are enabled. Once selected the following options will be available:
- Integrated Card Payment continued ...
- Card Payment Discount continued ...
- Discount ID - Displays/Enter the ID of the Back Office pre-defined Discount this Discount will be assigned to. This will be used for reporting purposes.
- Card Payment Discount continued ...
Notes ...
If the Discount ID is left blank, it will default to a value of 0 (Non pre-defined ITEM Discount). If an invalid ID is entered, it will report under that invalid ID in Back Office and show as an OTHER discount.
- Integrated Card Payment continued ...
- Card Payment Discount continued ...
- Discount ID continued ...
- Ensure the Back Office pre-defined Discount has the:
- Web Enabled option selected.
- Auto Apply Discount option selected.
- Dates and Times selected for a Date/Time range.
- Ensure the Back Office pre-defined Discount has the:
- Discount ID continued ...
- Card Payment Discount continued ...
Notes ...
The Offer Discount ($ Value) and Offer Discount (Percentage) values of the Back Office pre-defined Discount are ignored by TouchMini as these are configured below.
- Integrated Card Payment continued ...
- Card Payment Discount continued ...
- Label - Displays/Enter the description for the Discount that will appear in TouchMini. A maximum of 6 characters is allowed.
- Card Payment Discount continued ...
Image to be inserted here ...
Example of how the Discount appears in TouchMini.
- Integrated Card Payment continued ...
- Card Payment Discount continued ...
- Percentage - Displays/Set the percentage of Discount to be applied to the total value of the Order. For example, 10%. This can be used in conjunction with the Fixed Value.
- Card Payment Discount continued ...
Notes ...
If a value of 100% is entered, the Order/Sale will NOT be able to be processed due to it being a zero value.
- Integrated Card Payment continued ...
- Card Payment Discount continued ...
- Fixed Value - Displays/Set the value of the Discount. For example, $5.00. This can be used in conjunction with the Percentage.
- Card Payment Discount continued ...
Notes ...
Once configured, clear the TouchMini Device's cache. This will ensure the Discount menu option is displayed in the toolbar at the top of the screen.
- Cash Payment - Select to ensure a Cash icon will appear in the footer to allow for the payment in cash of the Order/Sale at the swiftpos Touch Terminal.
Example of a Cash option being displayed in TouchMini v2
- Cash Payment continued ... Once selected the following options will be available:
- Cash Payment continued ...
- Tender Calculator for Change - Select to display a popup to allow for the selection of the Cash tendered and then calculate the change to be returned to the patron.
Example of the Cash tendered popup
Notes ...
If the Cash Payment option is selected then it is recommended to ensure the Do not Display Receipt is also selected. Once the CASH menu item is selected, the Order will appear in Orders Pending at the swiftpos Touch Terminal assigned to the OrderAway Location.
- Enable Voucher Redemption - Select to ensure Vouchers can be redeemed as a alternative payment option. Refer HERE for more information.
- Member account charge - Select to allow Members to be able to pay by charging to an Account. Once selected the following options will be available:
- Member Account charge continued ...
- Enable swiftpos account charge processing - Select to ensure that Orders paid for by charging to an Account are processed by swiftpos and posted to the Member's Account. Once selected the following options will be available:
Example of a Member added to an Order and the Account payment option being displayed.
- Member Account charge continued ...
- Enable swiftpos account charge processing continued ... If left unselected, then configure the remaining settings to enable non-swiftpos accounts to be charged.
Notes ...
The Member account charge option will only be visible if the Allow member sign in option is selected in the Member tab. Also, charging to an Account must cover the total of the whole Order. Partially paying by charging to an Account and then paying the remaining amount using another payment Media is currently NOT supported.
- Member Account charge continued ...
- Media no - Displays/Set the Media No to the swiftpos Media No to be used when charging a Member's Account. For example, 90.
- Points Charge/Redemption - Select to allow the payment of an Order using a Member's accumulated Loyalty Points. Once selected the following options will be available:
- Points Charge/Redemption continued ...
Notes ...
The Points charge/redemption option will only be visible if Allow member sign in option has been selected. Also, paying with points must cover the total of the whole Order. Partially paying in points and then paying the remaining amount using another payment Media is currently NOT supported.
With the Points redemption ratio setting, if it is set to anything other than 0, then this is what will be used in TouchMini v2. If it is set to 0, then the same Redemption Ratio used in Touch will be used in TouchMini v2.
Example of paying with Points when the Points charge/redemption option is selected
- Other Payment - This is currently NOT supported with TouchMini v2.
If selected, then the following options will be available:
- Surcharge ID - Refer HERE for more information.
- Media No - Refer HERE for more information.
- Card Payment Discount - Refer HERE for more information.
If selected, then the following options will be available:
- Media No - Refer HERE for more information.
- Card Payment Discount - Refer HERE for more information.
If selected, then the following options will be available:
- Media No - Refer HERE for more information.
- Card Payment Discount - Refer HERE for more information.
If selected, then the following options will be available:
- The following options are only visible if the All In One option is selected against the Device Type setting in the Device tab:
- Enable Local API – Select to enable.
- Enable Tipping – Select to ensure that a prompt for Tipping is enabled when taking a card payment. Refer HERE for more information.
- Terminal Id – Displays/Set to the Terminal ID provided by Adyen. This is usually in the format XXXX-YYYYYYYYYYYYYYY where:
- XXXX represents the model no.
- YYYYYYYYYYYYYYY represents the serial no.
- For example, S1F2-000158224612989.
- These can be provided by the Oolio Pay KYC team, found typically in the Adyen Portal under Point of Sale > Terminals.
- API Key – Set this to the API key that provided by Adyen, that has been generated for the Merchant by the Oolio Pay KYC team. Refer Get Your API Key for more information. The steps they would follow can be found HERE. The Oolio Pay KYC team should have also enabled the Terminal API for the Merchant. Refer the Enable Terminal API for more information.
- URL – Displays/Set the URL to connect to the Adyen Cloud API. Ensure this is set to:
- For Production (live) environments:
- Australia – https://terminal-api-live-au.adyen.com/sync
- Europe – https://terminal-api-live.adyen.com/sync
- United States – https://terminal-api-live-us.adyen.com/sync
- For Testing
- Globally – https://terminal-api-test.adyen.com/sync
- For Production (live) environments:
- Surcharge ID - Refer HERE for more information.
- Media No - Refer HERE for more information.
- Card Payment Discount - Refer HERE for more information.
If selected, then the following options will be available:
- Media No - Refer HERE for more information.
- Card Payment Discount - Refer HERE for more information.
If selected, then the following options will be available:
- Store ID - Displays/Enter the ID of the Store provided by Freedom Pay (UK).
- Terminal ID - Displays/Enter the ID of the TouchMini Device.
- Tipping - Select to enable.
- Media No - Refer HERE for more information.
- Card Payment Discount - Refer HERE for more information.
If selected, then the following options will be available:
- Adjustment Passcode - Displays/Enter the passcode provided by Apollo (Global Pay).
- Tipping - Select to enable.
- Surcharge ID - Refer HERE for more information.
- Media No - Refer HERE for more information.
- Card Payment Discount - Refer HERE for more information.
POS Tab ▲ ▼
- Terminal ID (BETA) - Displays the ID of the Terminal the selected device is currently assigned to. To assign a Terminal ID to a TouchMini device, refer HERE for more information.
IMPORTANT
The Terminal ID feature is currently a BETA release version and is introduced to support the locking of TouchMini devices to an Event Area. Further development of this feature is scheduled and will be coming soon ...
- Default Layout ID to display - Displays/Enter the ID of the Layout that is to be considered as the Home Layout for the device. Refer Menus topic more information.
- Clear Layout Cache - Select to clear the browser's cache and ensure the Menus are reloaded.
- Product search - Select to ensure the Product Search option is enabled in the TouchMini Tools menu, enabling the searching of Products other than those found in the Menus. Refer HERE for more information.
- Override Default Price Level - Select to override the override the Location's Default Price Level that is normally used for Guest/Non-Member Orders. Once selected the following options will be available:
- Override Default Price Level ID continued ...
- Guest Price Level ID - Displays/Enter the ID of the Price Level that will be used for all Guest/Non-Member Orders.
- Free Text Instructions/comments PLU - Displays/Enter the PLU Number to use for free text instructions/comments in all Orders. When entered and saved, the value entered will also be displayed in the RestfullSwiftPOSAdaptor-CommentsItemId setting HERE.
Notes ...
This setting is shared by all devices that are linked to the Location above.
- List Menu Items by - Select from the drop down list the swiftpos field used to source the name of Menu Items. The following Product Description will be used, depending on the option selected:
- Description - The Product Description will be used. This is also the default.
- Short Description - The Short (16 Char) description will be used.
- Long Description - The Alternate Description will be used.
- Layout Caption - The Caption associated with a Product POS Key.
Notes ...
If anyone of the fields sourced are empty or blank the the Product Description will be used by default.
- Member No For Guest Orders - Displays/Enter the ID of the Guest Member that was created to be used as the default Guest Member when no Member is included in An Order (that is, a patron is a Guest and not a Member when they have not signed in). For example, 999999999.
- Lookup Member Using - Select from the drop down list the field used to lookup Members when retrieving/submitting data. For example, MemberNo.
- Enable Quantity Checks - Select to ensure either the SOH or Available Servings quantities are checked to ensure the appropriate warnings are displayed when the levels set are reached. Turning on will prevent Items/Products being ordered when no longer available. Once selected the following options will be available:
Notes ...
Whether the SOH or Available Servings quantity is checked that choice is set HERE. Also, when this option is enabled, ensure that Available Servings has also been enabled in the Table Tracking Settings at the swiftpos Touch terminal.
- Turn on quantity checks continued ...
- No stock qty - Displays/Set the quantity at which a No stock warning (configured below) will be displayed against an Item/Product, and therefore is no longer available to be ordered. The quantity set here will be used when checking either the SOH or the Available Servings levels currently available. Set to 0 to ensure no warning is displayed.
- No stock warning - Displays/Set the warning notification to be displayed against an Item/Product when the No stock qty (configured above) has been reached.
- Limited stock qty - Displays/Set the quantity at which a Limited stock warning (configured below) will be displayed against an Item/Product. Set to 0 to ensure no warning is displayed.
- Limited stock warning - Displays/Set the warning notification to be displayed against an Item/Product when the Limited stock qty (configured above) has been reached.
Notes ...
Stock Warnings will only be visible against Products that are of the type: Purchased Items, Reciped Items or Production Items.
Receipt Tab ▲ ▼
- Receipt printing - This is no longer supported, and will be removed.
- Do not display receipt - This is no longer supported, and will be removed.
- QR-code enabled Receipt - Select to ensure a QR code is generated for the receipt when an Order/Sale is finalised. Refer HERE for more information.
- Customise receipt header/footer - Select to allow for the customising of the Receipt header/footer information. Refer HERE for more information. Once selected the following settings will be available:
Notes ...
This should only be selected if the Receipt generated by the Touch Master Orders Terminal is NOT required to be retrieved.
IMPORTANT
Also, the Address and ABN details are sourced as follows:
Initially from the Custom Receipt Header/Footer details (in Venue Manager), if the option has been selected.
Then from the Location Contact Info, if NOT blank.
Lastly, from the Registration.
Service Tab ▲ ▼
- What service are you offering? - Select the service being offered from the following:
- Table Order Type - Select from the drop-down list one of the following:
- Eat In
- Delivery
- Pickup
- Enable Call Away - Select to ensure the Call Away of courses is enabled. Once selected the following options will be available:
- Enable Call Away continued ...
- Print Items On Call Away Group - Select to ensure Kitchen dockets are printed for the Items/Products assigned to the Print Group that is called.
- Enable Auto Finalising – Select to ensure paid Orders are automatically finalised at Touch. When selected this option will override the Auto Finalise option at Touch.
- Show cancel menu icon - Select to ensure a Cancel option will appear in the footer section of the TouchMini screen one an item is added to an Order. This will allow for the Order to be cancelled.
- Show cancel menu icon continued ...
- Once selected the following options will be available:
- Show cancel menu icon continued ...
- Pre-cancel message - Displays/Enter a message for the prompt that will be displayed when the Cancel menu option is selected.
Refer to Patron Service Configurations for more information.
- What service are you offering? - Select from the drop-down list the Quick service option to ensure the TouchMini device is ready to be used in a Quick Service mode and the Quick service configuration options are displayed. Also, to ensure the Quick Service configuration options are displayed.
- Mode of assigning Tags to orders - Select one of the following:
- No Order Tags required - Select to ensure Orders are NOT tagged.
Notes ...
Order Tags are tags that are added to an Order and generally provide information regarding the delivery location of an Order. This can be in the form of a fixed location (VIP room), a buzzer, a name, a table, a seat, etc.
- Mode of assigning Tags to orders continued ...
- Specify a fixed Order Tag - Select to specify a fixed location the TouchMini device is assigned to. For example, the Table number to which the TouchMini Tablet is assigned. Once entered, this information will be tagged to the Order. Once selected the following setting will be available:
- Mode of assigning Tags to orders continued ...
- Specify a fixed Order Tag continued ...
- Location Tag - Displays/Enter the fixed location. For example, the Table 10.
- Specify a fixed Order Tag continued ...
Notes ...
This option requires the Direct To POS Terminal option to be selected when the OrderAway Location is activated.
- Mode of assigning Tags to orders continued ...
- Prompt for an Order Tag - Select to prompt Clerks/Staff for the entry of the patron's location in support of the delivery of the Order. Once entered, this information will be tagged to the Order. Select to display the following fields:
- Mode of assigning Tags to orders continued ...
- Prompt for an Order Tag continued ...
- Prompt - Displays/Enter the prompt a patron will see when being prompted for the location of the TouchMini device. For example, Enter the Table number.
- Prefix - Displays/Enter an appropriate description that best describes the location the patron enters. For example, Table. This will then result in Table 15 being displayed on the TouchMini device, as opposed to just the identifier 15 (being the Table number the patron enters).
- Prompt for an Order Tag continued ...
Notes ...
This option requires the Direct To POS Terminal option to be selected when the OrderAway Location is activated.
Notes ...
When the Event area service option is selected, by default the configuration of the Member tab is disabled. Instead, it will appear as follows:
To ensure configuration of the Member’s tab is enabled, ensure this option is NOT selected.
- What service are you offering? - Select from the drop-down list the Event area service option to ensure the device is Event aware and able to be used for Venues holding Events. Also, to ensure the Event area service configuration options are displayed. Refer HERE for more information.
- Mode of assigning Tags to orders - Select one of the following:
- Grid to select from - Select to display the TouchMini's Event Areas in the form of a grid. For example:
Notes ...
Event Areas will only be displayed when there is an Event Session currently in progress and the TouchMini is assigned to a Location that is associated with the same Event Session.
- Mode of assigning Tags to orders continued ...
- Specify a fixed Order Tag - To be made obsolete. Not supported with the Event area service option.
- What service are you offering? - Select from the drop-down list the Table service option to ensure the TouchMini device is ready to be used when taking Table Orders. Once selected Clerks/Staff will be able to submit and make payments for Table Orders using any one of the TouchMini supported devices or send them to Touch to be finalised later. Also, to ensure the Table Service configuration options are displayed.
- Mode of assigning Tags to orders - Select the following:
- Grid to select from - Select to display the Tables, in the form of a grid, that are currently assigned to the Location the TouchMini device is being used in. For example:
Refer HERE for more information.
When Is It Used? ▲ ▼
Used to configure TouchMini v2 devices. They are accessed by selecting the Name of a Device listed in TouchMini Devices section. Refer HERE for more information. To configure a device, refer HERE for more information.
End of article ▲