POS Keys

New Customer (#68) POS Key

Touch - POS Keys

 

This provides an overview of the New Customer (#68) POS Key.
Refer to New Member/Customer Operation for more information.

 


Subjects      

 


About     

 

What Is It?      

Used to lookup/retrieve a Customer/Member and add it to an Order/Sale in Touch

 

What Is Required?      

  • Ensure this POS Key is added to the appropriate Keyboard Layout using the Designer. Refer HERE for more information.
    • Ensure it is given an appropriate Caption. For example, Customer Lookup.
    • Ensure it is configured as required, HERE.

 

What To Consider?      

  • If required, access to this POS Key can be restricted by the Clerk Security feature.

 

When Is It Used?      

Used to create a new Customer/Member in Touch.

 


How To?      

 

How To GET STARTED?      

Do as follows:

 

How To Configure The POS Key?      

  • In Keyboards, select the New Customer (#68) POS Key that has been added to a Layout and then select the More Settings option to display the Settings screen.
  • Ensure the correct Interface (NetPOS) is selected. For example, to lookup Swiftpos Customers/Members, ensure the SwiftPOS Back Office interface is selected. To lookup Zen Global Customers, ensure the Zen Global interface is selected.
  • Complete the configuration by selecting the options available. Refer HERE for more information.

 

How To Use New Customer (#68) POS Key?      

This can be done either by:

  • In Touch, select the New Customer (#68) POS Key. to open the New Customer screen.
  • Enter the Customer's/Members details available into the appropriate fields in the screen.
  • Configure anything else that is appropriate. For example:
    • Allergens
    • ID
    • Interest Groups
    • Linked Classification
    • Lists
    • Member Classification
    • Notes
    • Photo
    • PIN
  • Select the Check Member ID option to ensure the ID entered is currently available and not already in use.
  • Ensure all details entered or configured are correct. Confirm accuracy of the details with the Customer/Member.
  • Select Done to save the new Customer/Member. The new Customer/Member will be added in Back Office and can be maintained HERE.
  • To retrieve the new Customer/Member and add them to an Order/Sale in Touch, refer HERE.

 


Screens     

 

Settings Screen      

 

pos-key-new-customer-68-1

 

To access, select the More Settings option in Keyboard Designer. Used to configure the settings for the Customer (#102) POS Key.

  • Available Interfaces - Select from the drop down list the required Interface.

 

Notes ...

 

If no interface is selected, the default used will be the interface which is set as Default in NetPOS.

 

  • Set/Change Selected Interface - Select to select the interface selected above and set the following:
    • Selected Interface Type - Displays the Type selected.
    • Selected Interface Instance - Displays the Instance selected.
  • Primary Classification - Select from the drop-down list the Member Classification to be used as the default for all new Customers/Members.
  • Linked Classification - Select to open the  screen and select the Member Classifications to be used as the default Linked Classifications for all new Customers/Members.
  • Linked Interest Groups - Select to open the  screen and select the Member Interest Groups to be used as the default Interest Groups for all new Customers/Members.
  • Default Credit Limit - Enter the default credit limit to be used for all new Customers/Members.
  • Get Default Credit Limit from Global Preferences - Select to ensure the default credit limit to be used for all new Customers/Members is sourced from HERE.
  • Automatically Get Next ID - Select to ensure the next available Member ID is retrieved and used for all new Customers/Members.
  • Auto Start Sale - Select to ensure the new Customer/Member is added to an Order/Sale once they have been created and validated.
    • Initiate Member Receipt after validation - Select to ensure the Member Receipting screen is displayed in order to facilitate the immediate receipting of any membership payments owing by the new Customer/Member. It will be displayed once the new Customer/Member has been created and validated.
  • Show Alternate ID - Select to ensure the ID as retrieved from the interface selected above (if not SwiftPOS Back Office), is used for all new Customers/Members and displayed.

 

End of article