POS Keys

New Customer (#68)

Touch - POS Keys

 

This provides an overview of the New Customer (#68) POS Key. Refer HERE for more information.

 


Subjects      

 


About     

 

What Is Required?      

  • Swiftpos v10+
  • Ensure this POS Key is added to the appropriate Keyboard Layout using the Designer. Refer HERE for more information.

 

What To Consider?      

  • If required, access to this POS Key can be restricted by the Clerk Security feature.

 

When Is It Used?      

Used to create a Customer/Member for a patron and add it as a record in Swiftpos Back Office.

 


How To?      

 

How To GET STARTED?      

  • Once configured, ensure a Full Update is sent to all the Touch terminals that will be using the POS Key. Refer HERE for more information.

 


Screens     

 

New Customer Screen      

 

tpos-screens-new-customer-1

 

To access, select the New Customer (#68) POS Key in Touch. Used to create a Customer/Member for a patron and add it as a record in Swiftpos Back Office.

 

Sections      

 

Details Section     

tpos-screens-new-customer-1a

 

Displays/Enter the First and Last Name, Email, Mobile, DOB (Date of Birth) and/or Occupation of the Customer/Member.

  • First Name - Displays/Enter the Customer/Member's first name.
  • Last Name - Displays/Enter the Customer/Member's surname.
  • Email - Displays/Enter the Customer/Member's email address.
  • Mobile - Displays/Enter the Customer/Member's mobile phone number.
  • DOB - Displays/Enter the Customer/Member's date of birth in the format compliant with the local regional format. For example, in:
    • Australia - Enter a date in the dd/mm/yyyy or dd-mm-yyyy format.
    • USA - Enter a date in the mm/dd/yyyy or mm-dd-yyyy format.
  • Occupation - Displays/Enter the Customer/Member's occupation.

 

Address Section     

 

tpos-screens-new-customer-1b

 

  • Address - Enter the Customer/Member's address details.

 

ID / PIN Section     

 

tpos-screens-new-customer-1c

 

  • Get Next ID - Select to obtain the next available ID from Swiftpos Back Office.
  • Add/Change PIN - Select to open the numeric keypad to enter a PIN of up to 9 digits.
  • Check Member ID - Select to check that the entered ID is available in Swiftpos Back Office.
  • Alternate ID - Enter an alternate ID for the Customer/Member.

 

General Section     

 

tpos-screens-new-customer-1d

 

  • Classification - Select to open the Member Classifications Search screen to select a Classification to assign to the Customer/Member.
  • ABN - Displays/Enter the Customer/Member's ABN number if required.
  • Account Limit - Displays/Enter the Credit Limit specific to the Customer/Member.
  • Gender - Select from the drop down list the most appropriate option.
  • Linked Classifications - Select to open the Linked Classifications screen and select Classifications to link to the selected Customer/Member.
  • Select Interest Groups - Select to open the Interest Groups screen and assign Interest Groups to the selected Customer/Member.
  • Notes - Select to open the Member Notes screen and assign Interest Groups to the selected Customer/Member.
  • Member Photo - Select to open the Member Photo screen to acquire/crop/remove an image of a Customer/Member.

     

    Notes ...

     

    In order to be able to capture images, the Image Acquisition Device will need to be setup as a Peripheral in Touch.

     

    Lists Section     

    • Mail/eMail/SMS lists - Select/Unselect to include/exclude the Customer/Member in available contact lists.

     

    Settings Screen      

     

    pos-key-new-customer-68-1

     

    To access, select the More Settings option in Keyboard Designer. Used to configure the settings for the Customer (#102) POS Key.

    • Available Interfaces - Select from the drop down list the required Interface.

     

    Notes ...

     

    If no interface is selected, the default used will be the interface which is set as Default in NetPOS.

     

    • Set/Change Selected Interface - Select to select the interface selected above and set the following:
      • Selected Interface Type - Displays the Type selected.
      • Selected Interface Instance - Displays the Instance selected.
    • Primary Classification - Select from the drop-down list the Member Classification to be used as the default for all new Customers/Members.
    • Linked Classification - Select to open the screen and select the Member Classifications to be used as the default Linked Classifications for all new Customers/Members.
    • Linked Interest Groups - Select to open the screen and select the Member Interest Groups to be used as the default Interest Groups for all new Customers/Members.
    • Default Credit Limit - Enter the default credit limit to be used for all new Customers/Members.
    • Get Default Credit Limit from Global Preferences - Select to ensure the default credit limit to be used for all new Customers/Members is sourced from HERE.
    • Automatically Get Next ID - Select to ensure the next available Member ID is retrieved and used for all new Customers/Members.
    • Auto Start Sale - Select to ensure the new Customer/Member is added to an Order/Sale once they have been created and validated.
      • Initiate Member Receipt after validation - Select to ensure the Member Receipting screen is displayed in order to facilitate the immediate receipting of any membership payments owing by the new Customer/Member. It will be displayed once the new Customer/Member has been created and validated.
    • Show Alternate ID - Select to ensure the ID as retrieved from the interface selected above (if not SwiftPOS Back Office), is used for all new Customers/Members and displayed.

     

    End of article