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Installers / Links / Releases
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API
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Back Office
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Back Office Cloud
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Events
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Events Portal
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How To
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KVS
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Member Portal
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Notify
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Oolio Pay
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Orderaway
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POS Keys
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Self-Service Kiosk
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Self-Service POS
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Swiftpos
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Touch
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Touchmini
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Touchmini v2
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Troubleshooting
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Venue Hub
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Venue Manager
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3rd Party Integrations
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- swiftpos
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Uncategorized
- API
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- Back Office - Clerks
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- How To
- KVS
- OrderAway
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- Back Office - Data Export
What Is Required?
Orderaway - About
Subjects ▲ ▼
What is required for:
Back Office ▲ ▼
- Services - The following Swiftpos Services need to be installed and running:
- Cloud Sync Service - This service is ONLY required for Orderaway v3 UI and Touchmini v2. It is automatically installed via the Cloud Onboarding process and needs to be running.
- Connect
- Gateway Client – This new service needs to be installed and will only start when an Orderaway Location is Activated. Once activated, the Gateway Client Service will be manually started. It facilitates the communication from the Site's/Venue’s Swiftpos server to the Swiftpos Orderaway Cloud Server. This will be an outbound secure amqp internet connection to the Cloud.
- NetPOS
- Sales Processing
- Service Monitor
- Cloud Onboarding - This is required to establishes a secure connection between Swiftpos at a Venue and the Swiftpos Cloud infrastructure.
- Cloud Connectivity
- SwiftAPI URL - Ensure the the SwiftAPI URL is set to the site's Web Server.
- Locations - Venues will need to add each Location that is going to be making use of Orderaway and then also ensure each of them is Activated.
Notes ...
Orderaway must be activated for a Swiftpos Location and associated with an Orders Master Touch Terminal in the Venue for Orders to be processed.
Microsoft.Net Framework ▲ ▼
Ensure v4.7.2 or higher is installed on the Swiftpos server. It can be downloaded from HERE.
Swiftpos ▲ ▼
- Swiftpos v10.22+
Notes ...
Swiftpos sites that have v10.37+ installed, MUST ensure that the Cloud Onboarding process has been completed.
- For Venues that have Swiftpos v10.37+, the Cloud Onboarding process must be completed.
- Server - Access to the Swiftpos server, with ability to run Back Office as the Swiftpos Administrator.
- Authentication To Swiftpos At A Venue
Touch ▲ ▼
- Orders - Ensure that for each Location, listed in the Orderaway Locations, a single Swiftpos Touch Terminal is designated as the Orders Master Terminal and has the Orders > Enabled option selected.
- Also, consideration may need to be given to the Finalise Remote/Web Order options available within the Table Tracking > Orders tab.
Venue Manager ▲ ▼
- Ensure the Payments have been configured. Refer HERE for more information.
- Ensure the Trading Periods have been configured. Refer HERE for more information.
Web Server ▲ ▼
A Web server (for example, IIS) must exist and have the Swiftpos API installed. Refer HERE for more information.
End of article ▲