Back Office

Lock A Terminal To An Event Area

This outlines How To Lock A Terminal To An Event Area in Back Office.

A terminal referred to here, is one that is listed in the Terminal Records screen. Generally this would be either a Touch terminal or a TouchMini device.


Subjects      


    To Be Considered      


    What Is Required?      

    • Venues will need to be registered for the Events module for access to this feature.


    How To Lock A Terminal To An Area?      

    A Touch terminal can be locked to one or more Event Areas (Suites). This can be done in two ways:

    Once locked, refer to How To Show Suites for more information.


    How To Lock A TouchMini Device To An Area?      

    A TouchMini device can be locked to one or more Event Areas (Suites). This can be done in two ways:


    Locking To An Area      

    This is more or less permanent, as the Touch terminal or a TouchMini device is locked to an Area regardless of any Event. Thus whenever an Event is in progress, that makes use of the Area, by default the Touch terminal or TouchMini device will be locked to the Area.

    To do this, do as follows:



    Locking For An Event Session      

    This is temporary, as the Touch terminal or a TouchMini device is locked to an Area for a specific Event Session. Thus ONLY when that Event Session is in progress, will the Touch terminal or TouchMini device be locked to the Area.

    Notes...



    When using this option, the Touch terminals and/or a TouchMini devices will ONLY be locked to the Areas (Suites) for the duration of the Event Session. Event Session locking will override any Area locking.

    To do this, do as follows:



    Placing A Sale With A Locked TouchMini Device      

    Do as follows, when an Event Session is in progress and a TouchMini device has been locked to one or more Areas:

    • When the device is activated, the Areas it is locked to, will display automatically. For example:


    Notes...



    Event Areas will only be displayed when there is an Event Session currently in progress and the TouchMini is assigned to a Location that is associated with the same Event Session.

    • Select Show All Areas to show all other Areas. That is, including the Areas that the device is NOT currently locked to. To return to the display of the locked Areas only, select Show Assigned Areas.

    Do as follows, when an Event Session is in progress and a TouchMini device has NOT been locked to one or more Areas:

    • When the device is activated, the Areas for the Location it is operating in, will display automatically. For example:


    Notes...



    Event Areas will only be displayed when there is an Event Session currently in progress and the TouchMini is assigned to a Location that is associated with the same Event Session.

    • Selecting Show Assigned Areas will reveal there are NO Areas the device is currently locked to. To return to the display of all Areas only, select Show All Areas.

    End of article.