This outlines How To Configure A Venue Hub in OrderAway so that patrons will have a single point of access when placing Orders with multiple hosted Vendors.
Subjects ▼
How To Configure A Venue Hub? ▲ ▼
To configure a Venue Hub do as follows:
swiftpos ▲ ▼
In SwiftPOS, do as follows:
- A Location (Venue Hub) has been created for each grouping of OrderAway instances (Vendors). For example Venue Hub - Level 1.
- Has been assigned to a Location Group (Venue). Although the Location Group (Venue) to which it is assigned is not necessarily significant, a rule of thumb would be to assign it to the same Location Group (Venue) the Clerks/Staff responsible for the Venue Hub's branding, are assigned to.
- Ensure the Non-Stock Ordering and Non-Stocktake options are selected.
- A Terminal has been created. This will be required when activating the Location (Venue Hub) created above. To do this, do as follows:
- Add a Terminal in Back Office. Refer to How To Add A Terminal for more information.
- Ensure the Active column is NOT selected. For the purposes of Venue Hub, the Terminal does NOT need to be Active, as it is not a physical Terminal, but rather a dummy one created just to activate the Venue Hub Location.
- Add a Terminal in Back Office. Refer to How To Add A Terminal for more information.
- A Terminal has been created continued ...
- Give the new Terminal an appropriate name. For example, VH - Level 1 Terminal.
- In the Location column, ensure the Location (Venue Hub) created above is selected.
- The Venue Hub Location has been activated for operation via OrderAway, and the dummy Terminal created above has been specified when activating. The Client ID returned, will in normal circumstances only be used by Venue Hub as an access point (QR Code). It will NOT be used by OrderAway as such, to place Orders.
Notes...
Normally in a Venue Hub setup, the Venue Hub's Location generally will NOT have sales posted against it, nor will it have Stock/Inventory, as well as not having Products active within it. To ensure no Products are NOT active from this Location use the Activation Location Wizard. Orders placed by patrons would normally be placed against the Products assigned to Vendor Locations.
Venue Manager ▲ ▼
In Venue Manager, do as follows:
- With the Venue Hub's Cloud Client ID selected:
- In the System menu:
- Select the Enterprise Config menu option:
- Ensure the Enterprise option IS selected.
- Ensure the Enterprise Club's setting is displaying the value None. That is, it has no entry selected from the drop down list.
- Select the Enterprise Config menu option:
- In the OrderAway menu:
- Select the Venue Hub menu option:
- In the General tab, ensure the Enable Venue Hub option is selected.
- Ensure the Branding tab is configured appropriately. The selection of a Header Background Image at the very least would be recommended.
- In the Vendors tab, ensure:
- The Enable SnackDeck option is selected for each of the Vendors listed.
- The Vendor Title has been configured appropriately. The title entered here will seen by patrons.
- The Vendor Summary has been configured appropriately. The description entered here will seen by patrons.
- Select the Venue Hub menu option:
- In the System menu:
End of article. ▲