Getting Started

This outlines the information and steps that are needed to familiarise oneself with, before and during the implementation of Venue Hub at a swiftpos Venue.

The content is targeted at Resellers and swiftpos Venue Administrators who have a sound knowledge of and experience with swiftpos. For further information or assistance, please contact your swiftpos Reseller or swiftpos Support.

Steps To Follow ▼

What Is Required? ▲ ▼

For Enterprises/Venues wanting to implement Venue Hub, the following is recommended to be in place:

For the Host Venue:
- The Venue must be a registered swiftpos customer.
- SwiftPOS v10.37+ must be installed.
- In Back Office:
  - The Venue must be Cloud Onboarded. Refer to How To Cloud Onboard A Venue for more information.
- A Venue Hub must be configured. In swiftpos a Venue Hub would normally equate to a swiftpos Location. That is, one that is specifically created to function as the Venue Hub, single access point, for a grouping of OrderAway instances. For example, Level 1 of a Venue would represent one grouping of Vendors, and Level 2 another. In this example, two Venue Hubs (SwiftPOS Locations) would be created to represent each of the Levels. Refer to How To Configure A Venue Hub for more information.
- Each Venue Hub (Location) and their grouping of OrderAway instances (Locations) they provide access to, must all exist within the same swiftpos database.
For each Vendor:
- In Touch:
  - Confirm a swiftpos Touch Terminal is assigned as the Orders Master and it is up and running and is connected to the Venue's swiftpos Back Office.
- The Vendor has been configured.

Ensure the SwiftPOS Services are installed and runnning.

End of article. ▲