This provides an overview of the Refund Mode (#1003) POS Key.
Subjects ▲ ▼
About ▲ ▼
What Is Required? ▲ ▼
- Swiftpos v10+
- Ensure this POS Key is added to the appropriate Keyboard Layout using the Designer. Refer HERE for more information.
What To Consider? ▲ ▼
- If required, access to this POS Key can be restricted by the Clerk Security feature.
- If required, enforcing Clerks/Staff to provide reasons for the refund can be achieved by ensuring that the Enforce Reason Code option has been selected.
When Is It Used? ▲ ▼
Used to refund items/products in Touch. Items/Products entered will appear as negative valued sales. When this POS Key is selected, the sales grid will appear with a red background.
How To? ▲ ▼
How To GET STARTED? ▲ ▼
- Review About and ensure the steps outlined HERE are addressed.
- In Keyboard Designer, select the Refund Mode (#1003) POS Key that has been added to a Layout.
- Ensure it is given an appropriate Caption. For example, Fuel Dispenser Kiosk.
- Select the More Settings option to display the Settings screen.
- Once configured, ensure a Full Update is sent to all the Touch terminals that will be using the POS Key. Refer HERE for more information.
Screens ▲ ▼
Settings Screen ▲ ▼
To access, select the More Settings option in Keyboard Designer. Used to configure the settings for the Refund Mode (#1003) POS Key.
- Enforce Reason Code - Select to enforce the Clerk/Staff Member to select/enter a Reason for refunding the selected sales item. Refer HERE for more information.
- Always Print - Select to ensure a receipt is always printed regardless of whether the Receipt option is on or not.
- Shell Fuel Refund - Used for Shell fuel sites only.
End of article ▲