Reopen A Closed Table

This outlines how to Reopen A Closed Table in Touch using the Reopen Closed Table (#114) POS Key.

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Subjects      ▼

• What Is Required?
• When Is It Used?
• How To Reopen A Closed Table?

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When Is It Used?      ▲ ▼

It is used to reopen a Table that has already been finalised/paid for, and retrieve all it's Items and display them in the sales grid.

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How To Reopen A Closed Table?      ▲ ▼

Do as follows:

• At the Touch terminal select the Reopen Closed Table POS Key. The following warning prompt may be displayed when attempting to reopen a Table.

• This will open a copy of the Transactions search screen, with the exception of only showing closed Table transactions and an extra Reopen Closed Table button below the Preview button.

• Search and select the Table Transaction required to be reopened.

• Select the Reopen Closed Table button (located below the Preview button).

• If the Table is currently in use, then the following prompt will be displayed:

• Select OK to open a Numeric Keypad popup and enter a new Table number.

• The original Order/Sale Items will now appear in the sales grid of the Touch terminal and the original Order/Sale Items will be credited by generating a reversing transaction.

• The amount outstanding will display zeros, as this transaction was previously finalised.

• The Order/Sale can now be either changed or added to, as well as being either finalised/paid for, or saved to a Table by selecting the Table POS Key.

End of article.      ▲