This outlines How To Issue A Zen Global Gift Card / Voucher using the Issue 3rd Party Gift Card (#241) POS Key. This is can also be referred to as:
- Activate a gift card/voucher
- Load a gift card/voucher
Subjects ▲ ▼
About ▲ ▼
What Is Required? ▲ ▼
- Ensure the Issue 3rd Party Gift Card POS Key is added to the appropriate Keyboard Layout via the Designer. Refer to How To Add A POS Key To A Layout for more information.
- Also, ensure the same POS Key (via the More Settings button):
- Ensure it is given an appropriate Caption. For example, Issue A Zen Global Gift Card/Voucher.
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- Ensure the Zen Global interface option has been selected.
- Configure either the:
- Preset Amount
- Set to a value GREATER than ZERO, to ensure the Amount being loaded onto the gift card/voucher is preset and CANNOT be overridden.
- Set to a value EQUAL to ZERO, to ensure an Amount can be entered at the time the gift card/voucher is being issued. This will only be the case if no amounts are configured via the Amounts button.
- Set to a value GREATER than ZERO, to ensure the Amount being loaded onto the gift card/voucher is preset and CANNOT be overridden.
- Amounts - Select to configure multiple preset amounts from which Clerk/Staff will be able to select one when issuing a gift card/voucher.
- Preset Amount
Notes ...
Once configured these will ONLY be displayed at Touch when the Preset Amount is set to ZERO. That implies a Preset Amount greater than zero will ensure the preset amounts configured in the Amounts screen are ignored and will NOT be displayed at Touch.
- Ensure the Prompt for Email Address option is NOT SELECTED.
What To Consider? ▲ ▼
- A Vii gift card/voucher can only be issued when:
- The gift card/voucher number entered has NOT expired.
- The gift card/voucher number entered has NOT been cancelled.
How To? ▲ ▼
How To Issue A Zen Global Gift Card / Voucher? ▲ ▼
Firstly, do as follows:
In Touch, do as follows:
- Select the Issue 3rd Party Gift Card (#241) POS Key.
- When the Gift Card - Load Gift Card screen is displayed, scan/swipe or enter the gift card's/voucher's Number.
- Select the green right arrow.
- Enter the Amount the customer/patron is wanting to load onto the gift card/voucher with.
- Select the green right arrow.
- A Load Gift Card entry will appear in the sales grid with the Amount (entered above) to be paid.
- Complete the order/sale.
- The Gift Card - Load Gift Card screen is displayed with an Approved confirmation message.
- Select OK.
Other Options? ▲ ▼
The following options can also be considered when issuing a Zen Global gift card/voucher:
- Issue with a single Preset Amount - To do this, ensure the Preset Amount setting is configured.
- Issue with multiple Preset Amounts - To do this, ensure the Amounts setting is configured.
Example of a gift card/voucher being issued with a selection of multiple preset amounts.
End of article ▲