Zen Global
      Back to home
      1. Swiftpos Help Guides
      2. How To
      3. Zen Global

      Issue / Sell A Zen Global Gift Card / Voucher

      3rd Party Integration - Zen Global

      This outlines How To Issue/Sell A Zen Global Gift Card/Voucher using the Issue 3rd Party Gift Card (#241) POS Key.

       

      Subjects      ▼

       

      About      ▲ ▼

       

      What Is Required?      ▲ ▼

      • Ensure the Issue 3rd Party Gift Card POS Key is added to the appropriate Keyboard Layout via the Designer. Refer to How To Add A POS Key To A Layout for more information.
      • Also, ensure the same POS Key (via the More Settings button):
        • Is given an appropriate Caption. For example, Issue/Top Up A Zen Global Gift Card/Voucher.
        • Has the Zen Global Interface been selected.
        • Has either the Preset Amount or Amounts been configured as required.
          • Preset Amount
            • Set to a value GREATER than ZERO, to ensure the Amount being loaded onto the Gift Card is preset and CANNOT be overridden.
              • Set to a value EQUAL to ZERO, to ensure an Amount can be entered at the time the Gift Card is being issued/sold. This will only be the case if no amounts are configured via the Amounts button.
          • Amounts - Select to configure multiple preset amounts from which Clerk/Staff will be able to select one when issuing a Gift Card.

       

      Notes ...


      Once configured these will ONLY be displayed at Touch when the Preset Amount is set to ZERO. That implies a Preset Amount greater than zero will ensure the preset amounts configured in the Amounts screen are ignored and will NOT be displayed at Touch.

       

       

      What Is Supported?      ▲ ▼

      • A Zen Global Gift Card/Voucher can only be Issued/Sold when:
        • The Gift Card number entered has NOT expired.
        • The Gift Card number entered has NOT been cancelled.

       

      How To Issue / Sell A Zen Global Gift Card / Voucher?      ▲ ▼

      Do as follows:

      • When the Gift Card - Load Gift Card screen is displayed, scan/swipe or enter the Card Number.
      • Select the green right arrow.
      • Enter the Amount the customer/patron is wanting to Load the Gift Card with.
      • Select the green right arrow.
      • A Load Gift Card entry will appear in the sales grid with the Amount (entered above) to be paid.
      • Finalise the sale by selecting the Cash POS Key (as an example).
      • The Gift Card - Load Gift Card screen is displayed with an Approved confirmation message.
      • Select OK.

       

       

      Other Options?

      The following options can also be considered when issuing a Zen Global Gift Card/Voucher:

      • Issue/Sell with a single Preset Amount - To do this, ensure the Preset Amount setting is configured.
      • Issue/Sell with multiple Preset Amounts - To do this, ensure the Amounts setting is configured.

       

      Example of a Gift Card being Issued/Sold with a selection of multiple Preset Amounts.

       

      End of article.      ▲