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Configure Touch Settings In Back Office (Work in progress)

Touch - How To

This outlines How To Configure Touch Settings In Back Office in Touch.

 

Notes ...

 

Touch Settings that are configured in Back Office will display the following the warning This tab is controlled by the Back Office Touch settings. Some settings may not be accessible at the top of the Touch Settings screen in Touch. For example:


tpos-how-to-configure-touch-settings-in-back-office-1

 

 

How To?      ▲ ▼

For the purposes of explaining how to configure Touch Settings in Back Office, the following examples are provided, in order to convey an understanding of the process:

 

How To Configure For Clerk Security?      ▲ ▼
In this example, Touch settings are configured to ensure wait staff do not need to enter their PIN when using tablets when taking orders. To do this do as follows:

  • In Back Office, select the Touch Settings option in the Touch Settings menu to open the Touch Settings screen.
  • Ensure that Clerk security is ENFORCED across all Touch terminals in the Venue. Do as follows:
    • Select the Global tab.
    • Select the cell in the Clerks column.
    • Double click the cell or select the Edit option in the footer section to open the Modify Terminal Settings screen.
    • Ensure the Clerks menu option is selected on the left hand-side of the screen.
    • Select the Override configuration type option at the top of the screen on the right hand-side.
    • Configure the settings required for Fast Clerks. Specifically, the Fast Clerks and Prompt for Pin (All Logins) option. For example:

      tpos-how-to-configure-touch-settings-in-back-office-2-2

    • Select Save to save the changes.
    • The Touch Settings screen will now be displayed with the cell that was selected now being displayed with an Override background colour (as depicted in the legend at the top of the screen).
  • Ensure that Clerk security is NOT ENFORCED across all Waiter Station terminals in the Venue. Do as follows:
    • Select the Terminals tab.
    • Locate and select the Touch POS terminals that are being used as Waiter POS terminals and select the cell in the Clerks column opposite it.
    • Double click the cell or select the Edit option in the footer section to open the Modify Terminal Settings screen.
    • Ensure the Clerks menu option is selected on the left hand-side of the screen.
    • Select the Override configuration type option at the top of the screen on the right hand-side.
    • Configure the settings required for Fast Clerks. Specifically, the Fast Clerks and Don't Prompt for Pin option.
    • Select Save to save the changes.
    • The Touch Settings screen will now be displayed with the cell that was selected now being displayed with an Override background colour (as depicted in the legend at the top of the screen).
    • Repeat the above for each of the Waiter Station terminals in the Venue.
    • Ensure a Full Update is sent to all the Touch terminals in the Venue. Refer HERE for more information.

 

 

How To Configure For Fast Clerks?      ▲ ▼

  • To be continued ...

 

How To Configure For Self Service Kiosks?      ▲ ▼

  • To be continued ...

 

How To Configure For Rebooting Touch Terminals?      ▲ ▼

  • To be continued ...

 

End of article      ▲