Configure A Payment Provider Returned Surcharge
Touch POS - How To
This outlines How To Configure A Payment Provider Returned Surcharge in Touch POS.
Subjects ▲ ▼
About ▲ ▼
What Is Required? ▲ ▼
- Ensure a surcharge PLU/product exists or is setup in Back Office and is active in every applicable Location with the required tax and reporting configuration. Refer HERE for more information.
- If required, ensure a surcharge Media exists or is setup in Back Office HERE.
When Is It Used? ▲ ▼
A Payment Provider Returned Surcharge occurs when the payment provider (such as CommWeb, Linkly, Mastercard, Oolio Pay, QuicxkStream/PayWay, Tyro, Visa, etc) calculates the surcharge rate itself and returns that specific amount to the Swiftpos Touch POS device to be recorded against the order/sale.
How To Configure A Payment Provider Returned Surcharge? ▲ ▼
In Touch POS:
- Where required, configure the surcharge rate through the payment provider's device or portal.
- In Touch POS, edit the EFTPOS peripheral to open the settings screen of the selected EFTPOS Type. Refer HERE for more information.
- Where available. enter the surcharge PLU/product in the Card Surcharge PLU option. Refer HERE for more information.
Notes ...
When EFT Card Media Links are configured, a matching card prefix or card type can override the Card Surcharge PLU configured here.
- Where available. enter the surcharge Media into the Surcharge Media option, to ensure the Media is used for the surcharge. Refer HERE for more information.
Notes ...
When EFT Card Media Links are configured, a matching card prefix or card type can override the Surcharge Media configured here.
- Where Pay at Table is enabled, review it's separate Surcharge PLU and Surcharge Media settings.
- Save the changes.
IMPORTANT
Card Surcharge PLU and Surcharge Media do not set the surcharge rate. They determine how Touch POS records a surcharge amount returned by the EFTPOS integration.
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