Skip to content
English
Raise Request Customer portal Sign in
  • There are no suggestions because the search field is empty.

Cancel A Gift Card / Stored Value Voucher

Touch - How To

This outlines How To Cancel A Gift Card / Stored Value Voucher using the Activate Gift Card (#230) POS Key in Touch.

 

How To?      ▲ ▼

Once a Gift Card/Stored Value Voucher has been added to a sale, it can be cancelled using either the:

  • Cancel Sale (#5) POS Key
    • Select the Cancel Sale (#5) POS Key, to cancel the entire sale. The following prompt will be displayed to confirm cancellation.
    • At the prompt requiring confirmation of the cancelling of the sale, select Yes.
    • The sale will be cancelled and the Gift Card removed from the Voucher Ledger.
  • Clear Item (#2) POS Key
    • Select the Activated Gift Card item in the sale.
    • Select the Clear Item (#2) POS Key.
    • At the prompt requiring confirmation of the clearing of the Gift Card item, select Yes.
    • The item will be cleared.
    • Complete the sale.

 

End of article      ▲