This provides a starting point for all things Allergens and in doing so explains how Allergens can be declared and detected throughout the swiftpos Platform to assist Staff (in both front and back of house) cater to their Customer’s needs.
Subjects ▼
What Is It? ▲ ▼
At its core, Allergens are used to alert POS and Kitchen Staff to the the fact that a patron making an Order/Sale has an Allergen, and therefore extra attention must be given to the Order/Sale in question. Allergens can be declared against Products and Members and also in an Order/Sale. These then flow through to various swiftpos touchpoints namely, KVS, Touch and Dockets – to assist Staff ensure the dietary requirements of Customers are met.
Why Is It Needed? ▲ ▼
To assist Staff, specifically kitchen and food preparation Staff, ensure Customer dietary requirements are met.
Available In? ▲ ▼
SwiftPOS V10.51+
Where Is It Used? ▲ ▼
Back Office ▲ ▼
- Clerks
- Security Groups - Clerk Security has been added, for the Allergens feature, to the following:
- Products
- Product Records - Edit Allergens option added.
- Allergens option added
- Allow Full Edit option added.
- Members
- Member Records - Edit Allergens option added.
- Products
- Security Groups - Clerk Security has been added, for the Allergens feature, to the following:
- Products
- How To Manage Allergens
- Members
- Terminal Sales
- Search Transactions - When a sales transaction is selected that has Declared Allergens, these are displayed as indicated below in the sales transaction in Back Office.
KVS ▲ ▼
- Settings
- How To Manage Allergens
- KVS Display
- Allergens Declared in an Order/Sale will display in KVS in the Header section as depicted in the example below.
- Allergens Detected in an Order/Sale will display under their respective Items in KVS as depicted in the example below.
Example of a KVS Order with Declared and Detected Allergen notifications. The * was entered as the Prefixed With in the Appearance Tab
- KVS Display continued ...
- Notes Button - Allergens now also displaying in KVS when the Notes button is selected.
Menu Boards ▲ ▼
- Allergens option included in the Product Data drop down list, in Product Details, when adding Products to a Menu Board.
Touch ▲ ▼
- How To Manage Allergens
- Allergens Detected in Items in an Order/Sale will print on Kitchen Dockets, similar to the example Docket below:
Example of a Kitchen Docket with Declared Allergens printed
Reports ▲ ▼
- Sale Allergens Audit (SLA046)
- Product Allergens (PRD024)
What Are The Limitations? ▲ ▼
- Allergens are currently NOT supported in OrderAway or TouchMini.
End of article. ▲