IMPORTANT - TouchMini v1 will NO LONGER be enhanced/improved. It is superseded by TouchMini v2.
IMPORTANT
TouchMini v1 will NO LONGER be enhanced/improved. It is superseded by TouchMini v2.
SELECT | ORDER | PAY
TouchMini is SwifPOS on the go! TouchMini is the All-In-One Front of House Portable POS.
Fast. Flexible ▼
TouchMini has been designed to provide a simple and intuitively fast POS interface. With flexible menu and product configuration, TouchMini allows venue staff to quickly adapt to any operational needs.
Designed for flexibility, mobility, speed and cost-effectiveness, Optimised for the PAX A920, it’s ideal for Pop-ups, Queue Busting, Functions, Suites, Pay & Deliver Bistro and Events.
Select With Speed ▲ ▼
Simple and fast, TouchMini retrieves new or pre-existing menus directly from Back Office and presents the menu in a simple and easy to navigate interface. Menus are built with pre-existing Back Office functionality including families and keyboard layouts.
Add To Orders ▲ ▼
Quick add makes it even easier for staff to up-sell and recommend product parings. Linked products use the same configuration settings as swiftpos Touch.
Pay Their Way ▲ ▼
Enable a range of payment options giving customers flexibility in how they want to pay. Go further with exclusive member payment options like, Points Pay and Account Charge.
Up-To-Date Without Fail ▲ ▼
SwiftPOS Back Office is maintained as the single source of truth for all menu management, pricing, products, transactions and inventory. All orders appear at the swiftpos Touch Terminal.
Coming Soon ▲ ▼
Support for swiftpos Tables and Events.
Subjects ▲ ▼
- What is it?
- Why is it Needed?
- Available In?
- When Should It Be Used?
- What Device Types are Supported?
- What Browsers are Supported?
- To Be Considered
- How is it Used?
What Is It? ▲ ▼
Like OrderAway, TouchMini connects to an on-premises swiftpos installation via the swiftpos Cloud activated in the Back Office. This enables a secure, VPN-less, In-Venue initiated connection between TouchMini and the on-premises swiftpos installed system using the swiftpos API.
Why Is It Needed? ▲ ▼
SwiftPOS TouchMini offers Venues a seamless web-based platform for in-Venue ordering and order payment capabilities using a mix of device types. Simple to implement the TouchMini platform aims to elevate the patron experience and at the same time provide Venues with the convenience of offering queue busting ordering and payment capabilities.
Available In? ▲ ▼
SwiftPOS V10.50+
When Should It Be Used? ▲ ▼
TouchMini can be implemented in any swiftpos Venue that has been Cloud Onboarded and in any of it's Location's that have been Activated. TouchMini is a web-based application and therefore can be accessed from any web enabled device.
What Device Types Are Supported? ▲ ▼
TouchMini currently supports the following device types:
- All in One Devices (AIODs)
- Mobile Phone or Tablet
- Kiosk
All In One Device (Aiods) ▲ ▼
Adyen (For Oolio Pay Only) ▲ ▼Refer HERE for more information.
PAX ▲ ▼
The devices currently supported are:
- A920 - Combines the full features of an Android tablet with a powerful POS payment terminal, all in a sleek and compact design.
Refer to How To Onboard A PAX Device for more information.
What Browsers Are Supported? ▲ ▼
TouchMini currently supports the following Browsers:
- Chrome
- Edge
Notes...
Other browsers such as Bing, Firefox, etc can potentially be used, however these are currently NOT SUPPORTED. Support for these is coming SOON.
To Be Considered ▲ ▼
Recommendations ▲ ▼Consideration should be given to the following:
- Member Campaigns
- It is recommended to ensure the Keep the member signed in option is NOT selected when Member Campaigns are to be applied for Members placing Orders. With the Keep the member signed in option selected, there is NO guarantee Member Campaigns will be applied.
- Payments
- Points Accounts - Currently TouchMini v2 is limited to only the 1st Points Account. Support for multiple Loyalty Point buckets is coming soon. Given this if a Venue wants to use ePurse points in TouchMini v2, it is recommended to do the following:
- Confirm the Media 529 is assigned to Points Redemption in Back Office.
- Ensure the Get Points Account option IS SELECTED in the SwiftPOS Back Office Interface Settings tab in NetPOS. If it IS NOT SELECTED, then the paying with Points option will NOT be available in TouchMini.
- Points Accounts - Currently TouchMini v2 is limited to only the 1st Points Account. Support for multiple Loyalty Point buckets is coming soon. Given this if a Venue wants to use ePurse points in TouchMini v2, it is recommended to do the following:
Not Supported ▲ ▼
The following is NOT supported in relation to:
- Service
- The Event Area and Table service options in the What service are you offering drop down list of the Service tab are NOT supported.
- Payments
- Points Accounts - Currently TouchMini v2 is limited to only the 1st Points Account. Support for multiple Loyalty Point buckets is coming soon. Given this if a Venue wants to use ePurse points in TouchMini v2, it is recommended to do the following:
- Assign Media 529 to Points in Back Office.
- Ensure the Get Points Account option is NOT selected in the SwiftPOS Back Office Interface Settings tab in NetPOS. If it IS SELECTED, then swiftpos will always return this as the Points Account and NOT the 1st ePurse Points Account.
- Refer to Availability of Order/Sale Features Overview available in Touch, TouchMini, OrderAway, Kiosk and Web Store.
- Points Accounts - Currently TouchMini v2 is limited to only the 1st Points Account. Support for multiple Loyalty Point buckets is coming soon. Given this if a Venue wants to use ePurse points in TouchMini v2, it is recommended to do the following:
The following limitations currently apply to TouchMini:
- Points Accounts - Currently TouchMini is limited to only the 1st Points Account. Support for multiple Loyalty Point buckets is coming soon. Given this if a Venue wants to use ePurse points in TouchMini, it is recommended to do the following:
- Assign Media 529 to Points in Back Office.
- Ensure the Get Points Account option is NOT selected in the SwiftPOS Back Office Interface Settings tab in NetPOS. If it IS SELECTED, then swiftpos will always return this as the Points Account and NOT the 1st ePurse Points Account.
- Unlike OrderAway which loads Products and Pricing each time a Menu is accessed, TouchMini caches the Products and Pricing of each menu for the TouchMini UI. This may mean that cached data that is available to the TouchMini UI becomes invalid as a result of :
- Happy Hour Pricing
- Location Default Pricing changes.
- Scheduled Price Level changes.
- Product Pricing has changes.
- Menu Layout changes.
- Post Linking changes.
- Refer to Availability of Order/Sale Features Overview available in Touch, TouchMini, OrderAway, Kiosk and Web Store.
Notes...
Besides manually refreshing the TouchMini device's cache, currently the cache is refreshed automatically at intervals of every 15 minutes. For example, At 10:00, 10:15, 10:30, 10:45, 11:00, 11:15, etc. Obviously, as a result of the 15 minute interval refresh, Products and Pricing differences may result, and may differ from those available via swiftpos Touch and OrderAway.
How Is It Used? ▲ ▼
TouchMini can be implemented in a Venue by following the steps outlined in the GETTING STARTED topic.
Once implemented and configured TouchMini can be operated in a Venue.
End of article. ▲