Self Service POS is a swiftpos solution enhancing the experience of patrons by providing the ability to scan items and pay for them via a Self Service POS.
Subjects ▼
- What Is It?
- Why Is It Needed?
- Available In?
- When Should It Be Used?
- How Is It Used?
- What Screen Resolutions Are Supported?
- What Is Supported?
- What Are The Limitations?
- The Patron's Experience
What Is It? ▲ ▼
Self Service POS is a NEW swiftpos Self Service offering, introducing a streamlined UI experience for patrons and still delivering personalised branding for Venues. Self Service provides Venues with the capability to transform Touch, so that it can be used to offer patrons the ability to scan items and pay for them via a Self Service POS.
swiftpos Self Service offerings significantly reduces the time to setup and configure a self service POS solution, by using a purposely designed Keyboard template that automatically generates Layouts when a Self Service POS type Keyboard is created. The Layouts created automatically are:
- Admin
- Checkout - This Layout is NOT used by Self Service POS.
- Master
- Order Type - This Layout is NOT used by Self Service POS.
- Out Of Service
- Start (Welcome)
- Summary - This Layout is NOT used by Self Service POS.
These can then be quickly configured as required for the Venue.
Why Is It Needed? ▲ ▼
Venues currently running swiftpos and wanting to go the extra mile and offer Self Service options to their patrons. With a quick and easily configurable Touch Keyboard type solution, Venues can piggyback off their existing swiftpos application and relatively quickly and easily configure a Self Service POS to go.
When Should It Be Used? ▲ ▼
Self Service POS can be implemented in any swiftpos Venue that is wanting to quickly and easily offer patrons Self Service POS options.
How Is It Used? ▲ ▼
The Self Service POS style Keyboard has been designed to use existing Keyboard and Touch functionality, to build the Menus (Layouts) and to quickly add existing Products. Once configured, the Self Service POS option will apply these to a templated visual display in Touch. This means there is a minimum effort required to configure Layouts, and design visuals for it.
A swiftpos Self Service POS can be implemented at a Venue by following the steps outlined in Getting Started.
What Screen Resolutions Are Supported? ▲ ▼
- swiftpos Self Service POS currently only supports the following screen resolutions:
- 1024 x 768 - Landscape orientation only.
- 1366 x 768 - Landscape orientation only.
- 1920 x 1080 - Both portrait and landscape orientations.
1024X768 ▲ ▼
1366X768 ▲ ▼
1920X1080 In ▲ ▼
Landscape ▲ ▼
Portrait ▲ ▼
What Is Supported? ▲ ▼
- From swiftpos v10.74.7+ onwards the following is supported:
- Discounts
- Mix n Match
- Voucher Actions - The Voucher Action Types Stored Value, Once off Media and Price Level Change are supported.
What Are The Limitations? ▲ ▼
- For those Products, with Post Linking, that are going to be available for ordering via Self Service, the following will need to be considered:
- Modifier/Instruction Products CANNOT have negative pricing. For example, when changing the selection of the size of a Coffee, it cannot be configured, that the patron makes a selection in size that is smaller than the default size sold, and hence reduce the price by $1.00 (for example). This is currently NOT supported. It is therefore recommended that the Product added to a Self Service Layout is the one that represents the lowest price. For example, a small Coffee. This will ensure that any other sizes to choose from are an increase in price, and NOT a reduction in price. A regular Coffee can then be a $1.00 increase in price, and a large $2.00s.
Notes...
There are plans that this limitation will be addressed in future releases.
The Patron'S Experience ▲ ▼
POS In Landscape ▲ ▼
End of article. ▲