Troubleshooting
This provides information to assist when troubleshooting issues encountered while using Swiftpos Products and Features.
Indexed By Products & Features ▼
A ▲ ▼
APIs ▲ ▼
- Error Connecting To Back Office API
- Error connecting to POS API
- IIS – Could not load file or assembly NetPOS.Net.Model
- IIS – Server Error in /WebAPI application
- Swagger Issues
- Swagger Testing/Diagnosing
- User is not authorized to access this resource with an explicit deny
- Web.config Issues
B ▲ ▼
Back Office ▲ ▼
Cloud Connectivity ▲ ▼
Cloud Onboarding ▲ ▼
- Cloud Onboarding Authentication Failed
- Cloud Onboarding Can Only Be Performed On A Machine Where The Gateway Service Is Installed
Interfaces ▲ ▼
C ▲ ▼
Cloud Connectivity ▲ ▼
Cloud Onboarding ▲ ▼
- Cloud Onboarding Authentication Failed
- Cloud Onboarding Can Only Be Performed On A Machine Where The Gateway Service Is Installed
E ▲ ▼
Events Portal ▲ ▼
G ▲ ▼
Gift Cards ▲ ▼
I ▲ ▼
Interfaces ▲ ▼
N ▲ ▼
NetPOS ▲ ▼
Interfaces ▲ ▼
Notify ▲ ▼
O ▲ ▼
S ▲ ▼
Swagger ▲ ▼
T ▲ ▼
Touch ▲ ▼
- Cannot Change This Mode As Current Keyboard Has No Fast Clerk Keys On The Home Layout
- Gateway Client Service Not Starting Successfully
- NetPOS.net is either not running or does not exist at the specified address
- The Gift Card Request Has Timed Out
- The last sale was held when the clerk was automatically logged off
- The necessary finger print scanner drivers are not installed
- This option is not available until you have logged in
- User Account Control – Do You Want To Allow This App To Make Changes To Your Device?
Touchmini ▲ ▼
- An Unexpected Issue Has Occurred
- Cloud Onboarding
- Error Connecting To Back Office API
- Error connecting to POS API
- Gateway Client Service Not Starting Successfully
- Gateway Connection Failure
- Incorrect Configuration For Table Service Mode
- Master Order Terminal Cannot Be Reached
- MSL Venue Manager Login
- The Device Is Registered But Not Active
- Touch Web Adaptor Error
- User Account Control – Do You Want To Allow This App To Make Changes To Your Device?
V ▲ ▼
Venue Manager ▲ ▼
Vii Gift Cards ▲ ▼
X ▲ ▼
End of article. ▲