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      Order Again

      This outlines How To Configure and Use the Order Again feature in OrderAway.

      Subjects      ▼

        When Is It Used?      ▲ ▼

        Used when Venues want to offer patrons the ability to recall a previous Order/Sale and re-order.

        Benefits      ▲ ▼

        The benefits to Venues using this feature are:

        • Improved offering for patrons when placing Orders/Sales.

        To Be Considered      ▲ ▼

        • When the browser's Cookies are cleared in the browser used for a previous Order/Sale, the Order Again feature will NOT have a previous Order/Sale to retrieve, hence the option will NOT be displayed to the patron.

        How To Configure For Order Again?      ▲ ▼

        To make use of the Order Again feature, Venues will need to:

        How Is It Used?      ▲ ▼

        In OrderAway, do as follows:

        • Place an Order/Sale and then proceed to checkout and finalise the Order/Sale.
        • Select either the Browse option or the Home menu option.
        • When the Home menu is displayed the items previously Ordered will be selected and an Order Again option will appear at the bottom of the screen.
        • To Order Again:
          • Select the Order Again option to proceed to checkout.
          • The previously Ordered Items will be displayed.
          • To Add more items to the previous Order/Sale displayed in checkout, select the Back arrow in the top left hand corner of the screen
          • Proceed with selecting additional items to add to the Order/Sale.
          • Select the Checkout option to proceed to checkout when all items have been selected.
        • To NOT Order Again:
          • DO NOT select the Order Again option. If the Order Again option is selected by accident, then ensure all the items listed in checkout are removed first.
          • Proceed with placing and Order/Sale as per normal.
          • As soon as one item is ordered, the Order Again option will no longer be available and will change to a Checkout option.

        End of article.      ▲