Configure And Use Order Again

OrderAway

This outlines How To Configure And Use Order Again feature in OrderAway.

Subjects      ▼

• How To Configure For Order Again?
• How Is It Used?
• What To Consider?
• When Is It Used?

How Is It Used?      ▲ ▼

In OrderAway, do as follows:

• Place an Order/Sale and then proceed to checkout and finalise the Order/Sale.
• Select either the Browse option or the Home menu option.
• When the Home menu is displayed the items previously Ordered will be selected and an Order Again option will appear at the bottom of the screen.
• To Order Again:
  • Select the Order Again option to proceed to checkout.
  • The previously Ordered Items will be displayed.
  • To Add more items to the previous Order/Sale displayed in checkout, select the Back arrow in the top left hand corner of the screen
  • Proceed with selecting additional items to add to the Order/Sale.
  • Select the Checkout option to proceed to checkout when all items have been selected.
• To NOT Order Again:
  • DO NOT select the Order Again option. If the Order Again option is selected by accident, then ensure all the items listed in checkout are removed first.
  • Proceed with placing and Order/Sale as per normal.
  • As soon as one item is ordered, the Order Again option will no longer be available and will change to a Checkout option.

How To Configure For Order Again?      ▲ ▼

To make use of the Order Again feature, Venues will need to:

• Ensure the Order Again option is selected in the Service tab.

What To Consider?      ▲ ▼

• When the browser's Cookies are cleared in the browser used for a previous Order/Sale, the Order Again feature will NOT have a previous Order/Sale to retrieve, hence the option will NOT be displayed to the patron.

When Is It Used?      ▲ ▼

Used when Venues want to offer patrons the ability to recall a previous Order/Sale and re-order. The benefits to Venues using this feature are:

• Improved offering for patrons when placing Orders/Sales.

End of article.      ▲