How To

Configure And Use Order Again

OrderAway

This outlines How To Configure And Use Order Again feature in OrderAway.

 


Subjects      

 


To Be Considered      

  • When the browser's Cookies are cleared in the browser used for a previous Order/Sale, the Order Again feature will NOT have a previous Order/Sale to retrieve, hence the option will NOT be displayed to the patron.

 


How Is It Used?      

In OrderAway, do as follows:

  • Place an Order/Sale and then proceed to checkout and finalise the Order/Sale.
  • Select either the Browse option or the Home menu option.
  • When the Home menu is displayed the items previously Ordered will be selected and an Order Again option will appear at the bottom of the screen.
  • To Order Again:
    • Select the Order Again option to proceed to checkout.
    • The previously Ordered Items will be displayed.
    • To Add more items to the previous Order/Sale displayed in checkout, select the Back arrow in the top left hand corner of the screen
    • Proceed with selecting additional items to add to the Order/Sale.
    • Select the Checkout option to proceed to checkout when all items have been selected.
  • To NOT Order Again:
    • DO NOT select the Order Again option. If the Order Again option is selected by accident, then ensure all the items listed in checkout are removed first.
    • Proceed with placing and Order/Sale as per normal.
    • As soon as one item is ordered, the Order Again option will no longer be available and will change to a Checkout option.

 

 


How To Configure For Order Again?      

To make use of the Order Again feature, Venues will need to:




What To Consider?      

  • When the browser's Cookies are cleared in the browser used for a previous Order/Sale, the Order Again feature will NOT have a previous Order/Sale to retrieve, hence the option will NOT be displayed to the patron.

 


When Is It Used?      

Used when Venues want to offer patrons the ability to recall a previous Order/Sale and re-order. The benefits to Venues using this feature are:

  • Improved offering for patrons when placing Orders/Sales.

 

End of article.