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      Delivery Service Options

      This outlines How To Configure Delivery Service Options in OrderAway.

      Subjects      ▼

        When Is It Used?      ▲ ▼

        Venues can make use of the Delivery feature, when they want to ensure that patrons are given the option to have their Orders/Sales delivered to an address or some other location (for example, a room, a service area, etc).

        Benefits      ▲ ▼

        The benefits to Venues using this feature are:

        • Delivery to address/locations can be restricted to a limited geographical area.
        • Venues in Australia and/or New Zealand can register with AddressFinder to facilitate the quick and easy entry of deliver to addresses.
        • For patrons that are also, already registered swiftpos Members to a Venue, their address details will be automatically retrieved and presented as the address to deliver to. Member patrons will have the opportunity to change the address presented.
        • Patrons can be presented with the option of entering alternate addresses/locations in the form of Free Text.

        How To Configure Delivery Service Options?      ▲ ▼

        Do as follows:

        Delivery To An Address      ▲ ▼

        To offer patrons the delivery of their Orders/Sales to a valid address, that is either retrieved from a Member's details or entered in by a patron during the checkout process in OrderAway, Venues will need to:

        • Ensure the Delivery option is selected in the Service tab.
        • Ensure the Address option is selected in the Location Type drop down list.
        • Decide whether they want to restrict Deliveries to a limited geographical area that is either defined by one of the following options available:
          • None - Ensures no restrictions are applied to Deliveries.
          • Postcodes - Allows a list of Postcodes to be selected that will ensure that when addresses are specified during the checkout process, these will be validated against the list of Postcodes:
            • If FOUND in the Postcode list, patrons will receive the following notification and will be able to proceed with the checkout process.


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            • If NOT FOUND in the Postcode list, patrons will receive the following notification and will not be able to proceed with the checkout until such time they have either entered a valid address or selected the Pickup option (if it is configured).


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          • Radius - Allows a Venue to enter the address detail from where Orders/Sales will be distributed for delivery, and then specify a Radius in metres that would extend outward from the address entered. All addresses are entered during the checkout process, will be validated against the area covered by the Radius.
            • If FOUND within the Radius, patrons will receive the following notification and will be able to proceed with the checkout process.


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            • If NOT FOUND in the Radius, patrons will receive the following notification and will not be able to proceed with the checkout until such time they have either entered a valid address or selected the Pickup option (if it is configured).


        Delivery To A Custom Address / Location      ▲ ▼

        To offer patrons the delivery of their Orders/Sales to a custom entered address or location, Venues will need to:


        How Is It Used?      ▲ ▼

        In OrderAway, do as follows:

        • Place an Order/Sale and then proceed to checkout.
        • Select the Delivery option.
        • Depending on the option configured above, enter:
          • A valid address
          • A custom address/location. This could be an address, a room, a service area, etc
        • Proceed to complete the checkout process.

        End of article.      ▲