Configure Auto Finalising

This outlines How To Configure For Auto Finalising in OrderAway.

Subjects ▼

When Is It Used?

Benefits

What Is Required?

How To Configure For Auto Finalising?

How Is It Used?

When Is It Used? ▲ ▼

Used when Venues want to ensure that Orders/Sales are automatically closed* when they have been paid for in full in OrderAway.

Notes...

*Closed means that the Orders/Sales will NOT appear in the Phone/Web Orders screen that is accessed in Touch via the Orders Pending menu button.

Benefits ▲ ▼

The benefits to Venues using this feature are:

Orders/Sales will NOT require any further attention from a POS Clerks/Staff perspective in Touch, once Orders/Sales have been submitted and paid for in full in OrderAway.

What Is Required? ▲ ▼

Ensure a value other than 0 is specified in the Media No field of the Payment tab, to ensure that the appropriate Media is applied to the transaction when Auto Finalising is enabled. For example, enter a value of 2.

How To Configure For Auto Finalising? ▲ ▼

To make use of the Auto Finalising feature, Venues will need to:

Ensure the Enable Auto Finalise option is selected in the Service tab.

How Is It Used? ▲ ▼

In OrderAway, do as follows:

Place an Order/Sale and then proceed to checkout.
When prompted for payment, ensure the Order/Sale is paid for in full using one of the payment options available.

Notes...

Auto Finalising DOES NOT APPLY when selecting any one of the options presented that will involve the Order/Sale being submitted without payment. These could be PAY ON PICKUP, PAY ON DELIVERY, PAY LATER, etc.

The Order/Sale will be sent to Touch but will NOT be visible in the Phone/Web Orders screen, and hence will NOT require any further attention from POS Clerks/Staff.

End of article. ▲