How To

Configure And Use Card Payment Surcharges

Orderaway - How To

This outlines How To Configure And Use Card Payment Surcharges in Orderaway.

The content is targeted at Resellers and Swiftpos Venue administrators who have a sound knowledge of and experience with Swiftpos. For further information or assistance, please contact your Swiftpos Reseller or Swiftpos Support.

 


Subjects      

 

How To?     

 

Configure Card Payment Surcharges?      

To configure Orderaway for Card Payment Surcharges, do as follows:

 

  • In Orderaway
    • Locate and access  Orderaway's Payment tab in the Configuration tabs. Refer HERE for more information.
    • Ensure the Card Payment option is enabled.
      • Set the Media no (ID) to the appropriate Media that in Back Office. This will depend on the Venue's configurations and may require a new Media to be created in Back Office for Card Payment Type).
      • If the Venue wants to pass on the Card Payment cost to patrons, then in the Online Payment Fee section, ensure:
        • The Surcharge PLU/Product (as mentioned above) is entered in the PLU number field.
        • Enter an appropriate description that patrons will see, for the Surcharge, in the Description field.
        • Enter values in the Percentage and/or Fixed value fields as is required.

 


 


Use Card Payment Surcharges?      

To be continued ...

 


What Is Required?      

  • Swiftpos v10.60-1+

 


What Is Supported?      

  • The Surcharge is calculated based on the total value of the Order/Sale Total. That is, it is applied after any Discounts or Surcharges are applied to individual Items/Products, and after any Tips.

 


What Is Not Supported?      

  • The Surcharge is applied to the total value of the Order/Sale and appended to the Order/Sale by assigning it to the configured PLU number. That is, it is applied after any Discounts or Surcharges are applied to individual Items/Products, and after any Tips.

 


When Is It Used?      

When a Venue has the requirement to pass on a card payment cost as a Surcharge at the time a patron makes a payment.

 

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