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Uncategorized
Configure A Card Payment Surcharge
This outlines how to Configure A Card Payment Surcharge in OrderAway.
The content is targeted at Resellers and swiftpos Venue Administrators who have a sound knowledge of and experience with swiftpos. For further information or assistance, please contact your swiftpos Reseller or swiftpos Support.
Subjects ▼
- Available With?
- When Is It Used?
- What Is Supported?
- How To Configure?
- How Is It Used?
- What Are The Limitations?
Available With? ▲ ▼
SwiftPOS v10.60-1+
When Is It Used? ▲ ▼
When a Venue has the requirement to pass on a card payment cost as a Surcharge at the time a patron makes a payment.
What Is Supported? ▲ ▼
- The Surcharge is calculated based on the total value of the Order/Sale Total. That is, it is applied after any Discounts or Surcharges are applied to individual Items/Products, and after any Tips.
How To Configure? ▲ ▼
To configure OrderAway for Card Payment Surcharges, do as follows:
- In swiftpos Back Office
- Ensure a Surcharge PLU/Product has been configured. Refer to How To Add A Surcharge PLU for more information.
- In OrderAway
- Locate and access OrderAway's Payment tab in Settings.
- Ensure the Card Payment option is enabled.
- Set the Media no (ID) to the appropriate Media that in Back Office. This will depend on the Venue's configurations and may require a new Media to be created in Back Office for Card Payment Type).
- If the Venue wants to pass on the Card Payment cost to patrons, then in the Online Payment Fee section, ensure:
- The Surcharge PLU/Product (as mentioned above) is entered in the PLU number field.
- Enter an appropriate description that patrons will see, for the Surcharge, in the Description field.
- Enter values in the Percentage and/or Fixed value fields as is required.

How Is It Used? ▲ ▼
Refer to How To Apply A Card Payment Surcharge for more information.
What Are The Limitations? ▲ ▼
- The Surcharge is applied to the total value of the Order/Sale and appended to the Order/Sale by assigning it to the configured PLU number. That is, it is applied after any Discounts or Surcharges are applied to individual Items/Products, and after any Tips.
End of article. ▲