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Configure And Use Card Payment Surcharges

Orderaway - How To

This outlines How To Configure And Use Card Payment Surcharges in Orderaway.

 

Subjects      

 

About     

 

What Is Not Supported?      

  • The surcharge is applied to the total value of the order/sale and appended to the order/sale by assigning it to the PLU/product HERE. That is, it is applied after any discounts or Surcharges are applied to individual items/products, and after any Tips.

 

What Is Required?      

  • Swiftpos v10.60-1+

 

What Is Supported?      

  • The surcharge is calculated based on the total value of the order/sale. That is, it is applied after any discounts or surcharges are applied to individual items/products, and after any Tips.

 

When Is It Used?      

When a Venue has the requirement to pass on a card payment cost as a surcharge at the time a patron makes a payment.

 

How To?     

 

Configure Card Payment Surcharges?      

To configure Orderaway for Card Payment Surcharges, do as follows:

  • In Swiftpos Back Office:
    • Ensure a surcharge PLU/product has been configured. Refer HERE for more information
  • In Orderaway:
    • Locate and access  Orderaway's Payment tab in the Configuration tabs. Refer HERE for more information.
    • Ensure the Card Payment option is enabled.
      • Set the Media no (ID) to the appropriate Media that in Back Office. This will depend on the Venue's configurations and may require a new Media to be created in Back Office for Card Payment Type).
      • If the Venue wants to pass on the Card Payment cost to patrons, then in the Online Payment Fee section, ensure:
        • The surcharge PLU/product (as mentioned above) is entered in the PLU number field.
        • Enter an appropriate description that patrons will see, for the surcharge, in the Description field.
        • Enter values in the Percentage and/or Fixed value fields as is required.

 

 

Use Card Payment Surcharges?      

To be continued ...

 

End of article