OrderAway

Configure A Card Payment Surcharge

This outlines how to Configure A Card Payment Surcharge in OrderAway.

The content is targeted at Resellers and swiftpos Venue Administrators who have a sound knowledge of and experience with swiftpos. For further information or assistance, please contact your swiftpos Reseller or swiftpos Support.


Subjects      


Available With?      

SwiftPOS v10.60-1+


When Is It Used?      

When a Venue has the requirement to pass on a card payment cost as a Surcharge at the time a patron makes a payment.


What Is Supported?      

  • The Surcharge is calculated based on the total value of the Order/Sale Total. That is, it is applied after any Discounts or Surcharges are applied to individual Items/Products, and after any Tips.


How To Configure?      

To configure OrderAway for Card Payment Surcharges, do as follows:

  • In OrderAway
    • Locate and access OrderAway's Payment tab in Settings.
    • Ensure the Card Payment option is enabled.
      • Set the Media no (ID) to the appropriate Media that in Back Office. This will depend on the Venue's configurations and may require a new Media to be created in Back Office for Card Payment Type).
      • If the Venue wants to pass on the Card Payment cost to patrons, then in the Online Payment Fee section, ensure:
        • The Surcharge PLU/Product (as mentioned above) is entered in the PLU number field.
        • Enter an appropriate description that patrons will see, for the Surcharge, in the Description field.
        • Enter values in the Percentage and/or Fixed value fields as is required.



How Is It Used?      

Refer to How To Apply A Card Payment Surcharge for more information.


What Are The Limitations?      

  • The Surcharge is applied to the total value of the Order/Sale and appended to the Order/Sale by assigning it to the configured PLU number. That is, it is applied after any Discounts or Surcharges are applied to individual Items/Products, and after any Tips.

End of article.