Notify

Use Notify For The First Time

Notify

This outlines how to start using Notify for the first time.

 


Subjects      

 


What Is Required?      

  • Ensure all steps outlined in GET STARTED have been followed.

 


How Is It Done?      

 

Notes ...


Each time an Order is bumped/moved and SMS Notifications are configured , a SMS notification will be sent to the mobile number associated with the Order when it was submitted.

 

  • If an Order Processing Step has additional steps configured, then:
    • Select the right arrow to bump/move it to the next additional step.
    • Select the left arrow to bump/move it back to the previous additional step.

 

Notes ...


If an Order is selected in the last processing step ( right most column) or in the last additional step of the last processing step and the right arrow is selected, a SMS notification (if configured) will be sent to the patron who submitted the Order. The Order will also be removed and will no longer be available to Notify.

 

  • If patrons need to be made aware of a Wait Time when placing/submitting Orders, then Wait times and associated notifications can be configured to address this. Refer to How To Manage Wait Times for more information.

 

End of article.