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Uncategorized
Use Notify For The First Time
Notify
This outlines how to start using Notify for the first time.
Subjects ▼
What Is Required? ▲ ▼
- Ensure all steps outlined in GET STARTED have been followed.
How Is It Done? ▲ ▼
- Once logged in to Notify and the Orders screen is displayed. Refer to How To Login/Log Off for more information.
- Orders submitted by patrons, will automatically appear in the first Order Processing Step column.
- Select an Order listed in anyone of the Order Processing Step columns and then:
- Toggle select Show Items to view/hide the items in the Order.
- Select the right arrow to bump/move it to the next Order Processing Step.
- Select the left arrow to bump/move it back to the previous Order Processing Step.
Notes ...
Each time an Order is bumped/moved and SMS Notifications are configured , a SMS notification will be sent to the mobile number associated with the Order when it was submitted.
- If an Order Processing Step has additional steps configured, then:
- Select the right arrow to bump/move it to the next additional step.
- Select the left arrow to bump/move it back to the previous additional step.
Notes ...
If an Order is selected in the last processing step ( right most column) or in the last additional step of the last processing step and the right arrow is selected, a SMS notification (if configured) will be sent to the patron who submitted the Order. The Order will also be removed and will no longer be available to Notify.
- If patrons need to be made aware of a Wait Time when placing/submitting Orders, then Wait times and associated notifications can be configured to address this. Refer to How To Manage Wait Times for more information.
End of article. ▲