Use NOTIFY For The First Time

This outlines how to start using NOTIFY for the first time.

Subjects ▼

What is Required?
How Is It Done?

What Is Required? ▲ ▼

Ensure all steps outlined in the Getting Started topic have been followed.

How Is It Done? ▲ ▼

Once logged in to Notify and the Orders screen is displayed. Refer to How To Login/Log Off for more information.

Orders submitted by patrons, will automatically appear in the first Order Processing Step column.

Select an Order listed in anyone of the Order Processing Step columns and then:
- Toggle select Show Items to view/hide the items in the Order.
- Select the right arrow to bump/move it to the next Order Processing Step.
- Select the left arrow to bump/move it back to the previous Order Processing Step.

Notes...

Each time an Order is bumped/moved and SMS Notifications are configured , a SMS notification will be sent to the mobile number associated with the Order when it was submitted.

If an Order Processing Step has additional steps configured, then:
- Select the right arrow to bump/move it to the next additional step.
- Select the left arrow to bump/move it back to the previous additional step.

Notes...

If an Order is selected in the last processing step ( right most column) or in the last additional step of the last processing step and the right arrow is selected, a SMS notification (if configured) will be sent to the patron who submitted the Order. The Order will also be removed and will no longer be available to NOTIFY.

If patrons need to be made aware of a Wait Time when placing/submitting Orders, then Wait times and associated notifications can be configured to address this. Refer to How To Manage Wait Times for more information.

End of article. ▲