Declare Allergens

This outlines How To Declare Allergens for KVS, OrderAway and Touch.

Subjects ▼

What Is Required?
How To Declare Allergens?
How To Remove Declared Allergens?
Select To Declare Allergens Prompt

What Is Required? ▲ ▼

Venues wanting to make use of Allergen notifications will need to ensure the following:
- All possible Allergens will need to be configured here.
- For Products that are available to be ordered, ensure any Allergens that may be contained within them, are declared here.

How To Declare Allergens? ▲ ▼

Allergens can be declared:

For Members
In An Order/Sale in Touch
For Products

For Members ▲ ▼

Allergens can be declared for those Members, where their Allergens are known, via the Member's Allergens tab in Back Office.

In An Order / Sale In Touch ▲ ▼

Clerk/Staff can declare Allergens in an Order/Sale in Touch, in the following ways:

By selecting the Declare Allergens (#380) POS Key to display the Select to declare Allergens prompt and then select those Allergens of concern when taking a patron's Order.

By adding a Member that has Allergens Declared.
- By opening a Table and using the Table Info (#44) POS Key, and then selecting the Allergens button in the Table Information screen.

By selecting the Allergens button in the Table Information screen when the Table Info (#44) POS Key is selected after opening a Table in Touch. Once selected the Select to declare Allergens prompt will be displayed, allowing for the selection of those Allergens of concern.

By selecting the Allergens button in the TAB Information screen when the Table (#30) POS Key is selected after opening a TAB in Touch. Once selected the Select to declare Allergens prompt will be displayed, allowing for the selection of those Allergens of concern.

Notes...

Any one or more of the above options can be used once, or multiple times in a single Order/Sale. Allergens declared, will be added to the already existing declared Allergens for the same Order/Sale. Refer to How To Remove Declared Allergens for more informaion.

For Products ▲ ▼

Allergens that may be contained within Products that are available to be ordered, can be declared via the Product's Information button in Back Office.

How To Remove Declared Allergens? ▲ ▼

Allergens declared in an Order/Sale in Touch will remain declared until the Order/Sale is either Cancelled or Finalised. If however, there is a need to remove declared Allergens from an Order/Sale, this can be done at anytime while the Order/Sale is in process. To do this:

Ensure the Order/Sale is currently displayed in the sales grid in Touch.
Select the Declare Allergens (#380) POS Key to display the Select to declare Allergens prompt.
Select from the highlighted Allergens, each one that is to be Removed/Undeclared, so they are no longer highlighted, thus ensuring they are Undeclared.
Select the OK button to save the selection and continue.

Select To Declare Allergens Prompt ▲ ▼

The declared Allergens are highlighted

Select those Allergens to be declared by selecting each one so they are highlighted, thus ensuring them declared.

Select the OK button to save the selection and continue.

End of article. ▲