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EFT42 - Oolio Pay

Touch - Peripherals

 eft42-oolio-pay-1

 

This provides information regarding the EFT42 - Oolio Pay peripheral in Touch.

 

Refer HERE for Support information

 

Subjects      ▲ ▼

 

About      ▲ ▼

 

What Is Required?      ▲ ▼

  • Swiftpos v10.78.7+
  • .Net 4.6.2

  • C++ 2015 redistributable

 

What Is Supported?      ▲ ▼

  • Surcharging
  • Tipping

 

What To Consider?      ▲ ▼

  • Sites must have a current Software Enhancement Licence to use this feature.
  • If a printer is connected, then ensure an actual printer is selected. Do NOT use the <<Default Printer>> option because the device cannot see it.

 

When Is It Used?      ▲ ▼

EFT42 - Oolio Pay is recommended for all EFTPOS devices using Oolio Pay.

 

Screens      ▲ ▼

 

EFTPOS Settings Screen      ▲ ▼

 

eft42-oolio-pay-1

 

  • EFTPOS Type - Select from the drop-down list the EFT42 - Oolio Pay option. Refer HERE for more information.
  • Configuration - Select to open the Oolio Pay Settings screen.
  • Enable Event Logging - Select to ensure additional logging specific to the EFTPOS integration will be captured in the Touch devices log for support/troubleshooting purposes.  Suggestion is to ensure this option is selected when troubleshooting.
  • Enable Tipping - Select to ensure a prompt is displayed on the PIN Pad for each transaction optionally allowing a tip to be entered by the customer.
    • Don't Decrement Cash In Drawer - Select to ensure that Cash received as a tip is held in a tip jar or some other tip vessel and is NOT added to the cash drawer. If unselected, it is assumed that the Cash received as a tip is added to the cash drawer until distribution at a later date. Refer HERE for more information.
  • Card Surcharge PLU - Displays/Select the PLU to be assigned to the Surcharge. if a dynamic surcharge is applied by the PIN Pad whilst taking a Card Payment, this needs to be mapped back into the sale in Touch before it’s finalised.  Enter/Select the PLU that the additional “revenue” should be mapped to for reporting purposes. For example, the PLU that is created in Back Office for a “Card Processing Fee” and made active in all Locations.

 

Notes ...

 

If EFT Card Media Links have been configured in Back Office and a card prefix has been defined for all card types, as well as their associated Surcharge details configured. Then the Card Surcharge PLU option does not need to be configured at each Touch device, as the Back Office EFT Card Media Links configurations will be applied.

 

  • Surcharge Media - Display/Select the Media to be assigned to the Surcharge. if a dynamic surcharge is applied by the PIN Pad whilst taking card payment, this needs to be mapped back into the sale in Touch before it’s finalised.  OPTIONALLY enter/select a Media type that the additional “revenue” should be mapped to for reporting purposes. For example, there may be a need to map it to a specific Surcharge Media for reporting. If not, then leave it as '0' so it is mapped to the same Media used to complete the order/sale.

 

Notes ...

 

If EFT Card Media Links have been configured in Back Office and a card prefix has been defined for all card types, as well as their associated Surcharge details configured. Then the Surcharge Media option does not need to be configured at each Touch device, as the Back Office EFT Card Media Links configurations will be applied.

 

  • POS/EFT Receipt - Select from one of the Print options available. Also, if a full receipt option is required, select the Full Receipt option. This option is used to control whether the customer's/cardholder's receipt generated by the PIN Pad needs to be printed at the end of the payment being taken.
    • Prompt – Select to show the transaction result and prompt to confirm the printing of the customer's/cardholder's receipt.
    • Always Print – Select to just print the customer's/cardholder's receipt automatically.
    • Don’t Print – Select to never print the customer's/cardholder's receipt.

 

Notes ...

 

The customer's/cardholder's copy is always added to the Touch Tax Invoice/Receipt for an order/sale. So if a Tax Invoice is being printed/re-printed at the end of an order/sale, it’ll include the customer's/cardholder's PIN Pad receipt within it.

 

  • Merchant Copy - Select from one of the Print options available. This option is used to control whether the merchant receipt generated by the PIN Pad needs to be printed at the end of the payment process.  This is not stored/written back into a Touch order/sale, so it is only available end of the payment process.    
    • Prompt – Select to show the transaction result and prompt to confirm the printing of the merchant's copy.
    • Always Print – Select to print the merchant's receipt automatically.
    • Don’t Print – Select to never print the merchant's receipt.

 

Oolio Pay Settings Screen      ▲ ▼

 

eft42-oolio-pay-2

 

Configure to ensure Touch is able to establish a connection with the PIN Pad successfully. Refer HERE for more information.

 

Troubleshooting     ▲ ▼

 

    End of article      ▲