Manage Questions

This outlines how to manage Questions in Events in Back Office, tailored for the Events Portal.

Subjects ▼

What Is Required?
Question Sets
Questions

How To Create A Question Set ▲ ▼

A Question Set can be created using the Back Office Event Questions menu option. To do this:

In the Questions Set section of the Event Questions screen, select the New button in the Footer to add a new Question Set.

Give the new Question Set an appropriate name. For example, Wiggles Concert.

To add Questions to the newly created Question Set, do as follows:
- To create new Questions, refer to How To Create A Question for more information.
- To copy from existing Questions, select the Copy Questions button to view the list of existing Questions and select one or more to add to the new Question Set.
  - Once copied, ensure that for each of the Questions copied, they are configured appropriately for the new Question Set. For example, ensure the Optional settings is correctly configured.
  - If required and appropriate, create further Questions. Refer to How To Create A Question for more information.

Lastly, and if applicable, assign the newly created Question Set to the applicable Area Types. Refer to the subject below for more information.

How To Assign Area Types ▲ ▼

One or more Area Types can be assigned to a specific Question Set. Doing this will ensure that when a Session is being configured a Question Set can be selected ... To do this:

Ensure Area Types have been configured and are listed here.

In the Questions section of the Event Questions screen, select the Area Types button to show the Area Types Section.

Once visible, the Area Types Section will list the Area Types available. Select/Unselect these as required.

How To Delete A Question Set ▲ ▼

A Question Set can be deleted using the Back Office Event Questions menu option. To do this:

In the Questions Set section of the Event Questions screen, select the Question Set to be deleted.
Select the Delete button in the footer. If a prompt is displayed, respond appropriately.
The Question Set will be removed from the grid.
Select the Save button to save the changes.

How To Create A Question ▲ ▼

A Question can be created and maintained using the Back Office Event Questions menu option. To do this:

One or more Question Sets will need to have been created in order to be able to create a Question. Refer to the How To Create A Question Set subject for more information.

In the Questions Set section of the Event Questions screen, select Question Set to which the new Question is to be added.

In the Questions section of the Event Questions screen, select the New button to add a new Question.

The Question Builder screen will be displayed.
- Select from the Question Type drop down list either one of the Preconfigured Question types or select the Custom option to configure a customised Question.
- Give the new Question an appropriate Name.
- Enter the Phrase that the patron will see when registering their attendance to an Event.
- Select from the Answer drop down list the type most appropriate for the Response that is required from the patron.
- Select the Optional option if the Question to be asked of patron is NOT mandatory.
- Select the Accept button to save the new Question.

Example of a new Question

How To Edit A Question ▲ ▼

A Question can be edited using the Back Office Event Questions menu option. To do this:

In the Questions Set section of the Event Questions screen, select the Question Set that contains the Question to be edited.
In Questions section of the screen, select the Question to be edited.
Select the Edit button in the footer to open the Question Builder screen.
Make the changes that are required and then select the Accept button to accept the changes and close the screen.
Select the Save button to save the changes.

How To Delete A Question ▲ ▼

A Question can be deleted using the Back Office Event Questions menu option. To do this:

In the Questions Set section of the Event Questions screen, select the Question Set to be deleted.
In Questions section of the screen, select the Question to be deleted.
Select the Delete button in the footer. If a prompt is displayed, respond appropriately.
The Question will be removed from the grid.
Select the Save button to save the changes.

End of article. ▲