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Back Office
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Troubleshooting
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Venue Manager
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Venue Hub
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Uncategorized
Members
The Member Records menu option is used to configure, manage and search for Members in Back Office.
Subjects ▼
What Is Required? ▲ ▼
- Venues will need to be registered for the Accounts & Members module for access to this feature.
To Be Considered ▲ ▼
- Configuration options that may affect the way the Customer/Members module functions within a Venue will need to be considered. These can be found here:
- In the Members tab via the Global Preferences menu option in Back Office.
- In the Members/Accounts tab via the Local Configuration menu option in Back Office.
- Customers/Members can only be deleted using the Accounts/Members tab in the Delete Records screen.
Member Full Edit Screen ▲ ▼
Allergens Tab ▲ ▼

This screen is accessed from here.
Grid ▲ ▼The grid displays a list of the Allergens available of which one or more can be declared. Declared Allergens are highlighted. For example, in the above screenshot, Gluten has been declared for the selected Customer/Member. Toggle select to apply/remove the declaration.
Once Allergens have been declared, this will assist in facilitating to ensure that Clerk/Staff are notified of any Allergen concerns detected when it comes to the taking and preparation of Orders for the selected Customer/Member.
Refer to How To Declare/Detect Allergens for more information.
End of article. ▲