About

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Subjects      ▼

• What is it?
• Why is it Needed?
• Available In?
• To Be Considered
• When Should It Be Used?
• How is it Used?
• What are the Limitations?

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What Is It?      ▲ ▼

Blackhawk is, amongst other services, a provider of:

• Branded Gift Cards in both a physical and digital format.
• Digital Accounts (also known as POR (PIN On Request) Products, allowing customers to top up accounts, subscriptions, phone plans, etc.

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Why Is It Needed?      ▲ ▼

The Blackhawk Interface is needed when a Venue intends to offer Blackhawk branded Gift Cards (For example, Amazon, BCF, Ebay, JB HI-FI, Westfield, etc.) for sale or to provide Digital Account services (For example, Accounts, Phone Plans, Subscriptions, etc) that are supported by Blackhawk.

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To Be Considered?      ▲ ▼

• Blackhawk recommends that when POS Keys are configured for Refunds/Reversals/Voiding, these should ONLY be accessible by management staff. That is they appear to dissuade general POS Clerks/Staff Members to have access to Refunds/Reversals/Voiding functions that interface with Blackhawk.

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When Should It Be Used?      ▲ ▼

Any swiftpos Venue that wants to integrate with Blackhawk and offer their Gift Card services.

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How Is It Used?      ▲ ▼

Blackhawk Gift Cards can be implemented in a Venue by following the steps outlined in the GETTING STARTED topic.

Once implemented and configured Blackhawk Gift Cards can be used in a Venue.

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What Are The Limitations?      ▲ ▼

The Blackhawk Gift Cards Interface has the following limitations:

• The swiftpos Blackhawk Interface does NOT support the following:
  • The ability to check the balance of Blackhawk provided Gift Cards.
  • Redemption of Blackhawk provided Gift Cards.

End of article.      ▲