Redeem A Zen Global Gift Card / Voucher

This outlines How To Redeem A Zen Global Gift Card/Voucher using the Redeem/Check Balance Gift Card (#241) POS Key.

Ensure the Redeem/Check Balance Gift Card (#241) POS Key is added to the appropriate Keyboard Layout via the Designer and with the More Settings button selected:
- Ensure it is has the appropriate Interface selected.
- Ensure it is given an appropriate Caption. For example, Check Balance/Redeem.

Do as follows:

Add items to a sale.
Select the Check Balance/Redeem (Redeem/Check Balance Gift Cards (#242)) POS Key.
When the Gift Card - Redeem Gift Card screen is displayed, scan/swipe or enter the Gift Card Number.
The total amount of the sale will be displayed in the Amount field.
- If the amount displayed is greater than the Gift Card's available balance then the Clerk/Staff Member will be prompted to confirm the redemption of the remaining balance. In which case, select the Continue button to redeem. Otherwise select the back arrow in the top left hand corner of the screen to exit the redemption process.
- Refer to the What are the Limitations? for more information.
Select the green right arrow.
The Gift Card – Redeem Gift Card screen is displayed with a Success confirmation message and the Gift Card's current balance displayed.
Select OK.
If the amount entered was less than the total value of the sale, the Clerk/Staff Member will be prompted for further payment using a different Media.
- Finalise the outstanding amount of the sale by selecting an alternate payment Media. For example Cash.
The sale will have been finalised.

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