This outlines How To Activate / Issue / Load A Vii Gift Card using the Issue 3rd Party Gift Card (#241) POS Key. The Issue of a 3rd Party Gift Card operation can also be referred to as:
- Activate Gift Card
- Load a Gift Card
Subjects ▼
How To Activate / Issue / Load A Vii Gift Card? ▲ ▼
Do as follows:
- Select the Issue Gift Card (Issue 3rd Party Gift Card (#241) POS Key in Touch.
- When the Gift Card - Load Gift Card screen is displayed, scan/swipe or enter the Gift Card Number.
- Enter the Amount the customer/patron is wanting to load the Gift Card with.
- Select the green right arrow.
- A Load Gift Card entry will appear in the sales grid with the Amount (entered above) to be paid.
- Finalise the sale by selecting the Cash POS Key (as an example).
- The Gift Card - Load Gift Card screen is displayed with a Gift Card Successfully Loaded confirmation message.
- Select OK.
- Check the Gift Card's Balance.
What Is Not Supported? ▲ ▼
- A Vii Gift Card can only be Activate/Issued/Loaded when:
- The Gift Card number entered is not an expired Gift Card.
- The Gift Card number entered is not a cancelled Gift Card.
What Is Required? ▲ ▼
- Ensure the Issue 3rd Party Gift Card (#241) POS Key is added to the appropriate Keyboard Layout via the Designer and the More Settings button:
- Ensure it is given an appropriate Caption. For example, Issue Gift Card.
- Ensure it has the appropriate Interface selected.
- Ensure the Enter number first option is selected. This can also be selected, which will mean the prompt for the entry of a Gift Card number will be done at the end of the Issue operation.
- Ensure the Preset Amount is set to a value EQUAL TO ZERO. This can also be set to a value GREATER THAN ZERO, which will mean the Amount being loaded onto the Gift Card is preset and CANNOT be overridden.
End of article. ▲