Occurs
When an EFTPOS transaction fails when using Self Service Kiosk.
Cause
The EFTPOS device cannot connect due to a Wi-Fi or power drop.
Action To Be Taken
The patron is required to get the attention of a staff member. The staff member will then need to login and action the recovery options available.
Notes ...
Change PIN, print receipt and apply update options will be hidden from the staff login screen.
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