Operations
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      1. swiftpos Help Guides
      2. Touch
      3. Operations

      Orders / Sales

      This provides an overview of the Order/Sale related POS Operations available in Touch.

      POS Operations      ▼

      • Add Barcode - Used to add a Barcode, using the String Product/PLU, to a Product during a sale.
      • Allergens - Used to alert POS and Kitchen Staff to the the fact that a patron making an Order/Sale has an Allergen, and therefore extra attention must be given to the Order/Sale in question.
      • Alter Print Group - Used by staff to change the Print Group for an item already sold and appearing in the sales grid. Used, for example, to serve entrees as mains. See also Print Group Change.
      • Blackboard Specials - Used to display/print the Specials of the day.
      • Camera - Used to connect to a FOSCAM camera system from a SwiftPOS Touch terminal and view a video stream.
      • Cancel Sale - Used to cancel an entire sale and record the value of the cancelled sale for swiftpos Back Office audit reporting.
      • Cash Declarations - Used to perform Cash Offs (Cash Declarations).
      • Cash Drop - Used to withdraw cash from a swiftpos Touch till for safekeeping.
      • CDC (Cashless Debit Card) - Used to restrict items being sold when finalising a sale with a Cashless Debit Card (CDC) or also known as the DSS Welfare Card.
      • Change Description - Used to change the description of a Product.
      • Change Finaliser - Used to change the Media Type used to finalise a sale.
      • Change Instruction - Used to enable the changing of a cooking instruction, for example. From Rare to Medium Rare.
      • Change Modifier - Used to Up/Down size Products in the sales grid.
      • Charge / Redemption - Used to charge the partial/full sale amount to a Customer/Member's Account in real time.
      • Clear All Sale Discounts - Used to clear a previously applied Sale Discount.
      • Clear Item - Used to clear an item in the sale and if necessary enforce the entry of Reason Codes. The value of the cleared items will be recorded for swiftpos Back Office Audit Reporting.
      • Credit Item - Used to credit the next item selected.
      • Combos - Used to enable the selling of a group of items for a set price.
      • Delivery - Suggestions to facilitate a delivery service.
      • Deposits - Used to accept advance payments as a deposit for Functions/Tables
      • Discounts - Used to apply a discount to a sale item/subtotal.
      • Drive Thru
      • EFTPOS - Used to finalise sales using EFTPOS
      • Email Receipt / Vouchers - Used to email the Receipts and/or Vouchers to a selected email address for the current sale.
      • Gift Cards - Used to activate a new Gift Card based on a Stored Value Voucher.
      • Held/Recall Sales - Used to place the current sale on Hold or Recall a previously held sale.
      • Item Price - Used to change the current price of an item.
      • Item Quantity - Used to change the current quantity of an item
      • Kiosk Cart - Used to enable the previewing of the current Kiosk Order when Sales Grid is hidden from view
      • Lay-bys - Used to enable Customers to purchase goods on Lay-by.
      • MG (Max Gaming) - Used to enable points accrual/redemption through MG (Max Gaming), as well as charging/topping up MG (Max Gaming) Cash Accounts.
      • Minimise - Used to minimise the swiftpos Touch Keyboard window to the system tray.
      • Modifier - Used to sell Products quickly in multiple quantities/sizes.
      • Order Types - Used to set the Order Type text (for example, Eat In, Take Away, etc) to print on Order, Kitchen and Floor dockets.
      • No Sale - Used as a means to open the Cash Drawer and to record that the Cash Drawer has been opened.
      • Non-Sale Products - Used to sell Non-Sale Products at the swiftpos Touch terminal without recording it as a sale.
      • Pager - Used to trigger a Pager to notify a Customer/Member their order is ready, page a Duty Manager or request a Cash Drop.
      • Paid In/Out - Used to deposit/withdraw cash in/from the Cash Drawer at the swiftpos Touch terminal. Use Paid out for Cash Drops.
      • Phone/Web Orders - Used to take/save Phone Orders and recall both Phone and Web Orders.
      • Price Enquiry - Used to query the prices for a selected Product.
      • Price Change - Used to effect a price change to a Product from a swiftpos Touch terminal.
      • Price Level Options - Price Level selection menu.
      • Print Group Change - Used by staff to change the Print Group for the next item sold. Used, for example, to serve entrees as mains. See also Alter Print Group.
      • Print Receipt / Table Bill / Quote - Used to reprint the last Receipt, print a Table/Guest Bill or print a Quote for items currently in the sales grid.
      • Product Notes - Used to query the prices and/or view the Notes for a selected Product.
      • Product PLU Modifiers - This feature provides the ability to sell Products quickly in multiple quantities/sizes and to also Up/Down size in hindsight.
      • Receipt Playback - Provides the ability to print a Barcode on a Receipt, which then can later be scanned to load the items of the original sale into the sales grid.
      • Refund Sales - Used to Refund selected sale items.
      • Reporting - Used to reset totals at the end of a shift or at the close of a trading day and print reports (X/Z Reports).
      • Retail Sales Operations - Offers Retail type operations a Keyboard Design that is for non-Touch terminal environments.
      • Review Sale - Used to review all items in the current sale at a swiftpos Touch terminal, when not all the items are visible in the sales grid.
      • Review Transactions - Enables Clerks/Staff to review up to 7 days of transactions and if necessary reprint anyone of them.
      • RIP Global - Used to interface with the RIP Global App. An App that provides a seamless, touch free, paperless solution that fully automates expensing, end to end.
      • Sale Instruction Operation - Used to link Instructional type Categories to Products, thus enabling the prompting of further instructions.
      • Scale Manual Tare - Used to deduct the cost of the Tare weight of Customer provided containers from the sell price based on the gross weight (including the container) of the item purchased.
      • Scales - Used to add weight to a scale until it reaches a specific value. For example, $5.00 worth of Salami.
      • Scheduled Price Level Changes - Used to schedule Price Level changes. Useful for sites that charge a surcharge on Public Holidays and/or Weekends.
      • Spoilage/Wastage - Used to write off Products as a result of Spoilage/Wastage. Products written off will decrement SOH.
      • String PLU - Enables the entering of textual information. For example, custom Cooking Instructions, Postcodes, Serial numbers, etc.
      • Subtotal - Used to subtotal an Order/Sale and display it in the sales grid. This can be useful when wanting to, for example, apply a Discount to the whole Order/Sale.
      • Surcharge (Service Charge)
      • SwiftPOS Mobile - Provides screenshot examples of the operation of a swiftpos Mobile.
      • POS Operation - Guide to the main POS menu within swiftpos Touch.
      • Tips - Used to record Tips and add them to a sale.
      • Web Store - How to setup and test your Web ordering configuration.

      End of article.      ▲