Issue Voucher (#85)

This provides an overview of the Issue Voucher (#85) POS Key in Touch.

Swiftpos v10+
Ensure this POS Key is added to the appropriate Keyboard Layout using the Designer. Refer HERE for more information.

Vouchers are issued at no cost to the Customer/Member and DO NOT have to comply with the voucher Issue triggers.
Issuing of Vouchers is NOT permitted while taking phone/web orders.
If required, access to this POS Key can be restricted by the Clerk Security feature.

If required, enforcing Clerks/Staff to provide reasons for the cancellation of the sales can be achieved by ensuring that the Enforce Reason Code option has been selected.

Used to issue Vouchers in Touch. For example, issue a Free Meal Voucher to a patron to compensate for poor customer service.

Review About and ensure the steps outlined HERE are addressed.
In Keyboard Designer, select the Issue Voucher (#85) POS Key that has been added to a Layout.
Ensure it is given an appropriate Caption. For example, Issue A Voucher.
Select the More Settings option to display the Settings screen.
Once configured, ensure a Full Update is sent to all the Touch terminals that will be using the POS Key. Refer HERE for more information.

To access, select the More Settings option in Keyboard Designer. Used to configure the settings for the Issue Voucher (#85) POS Key.

Enforce Reason Code - Select to enforce the Clerk/Staff Member to select/enter a Reason for cancelling the current sale. Refer HERE for more information.
Don't Prompt For Mapping - Select to ensure prompting for Voucher Mapping is NOT displayed. Prompting will be displayed by default.
Voucher - Select from the drop-down list of available Vouchers a Voucher to be assigned to this POS Key. This feature can be used to ensure that Clerks/Staff do not issue the wrong Voucher. The selected Voucher is assigned to the POS Key. If the Any option is selected the Clerk/Staff Member will be presented with a list of available Vouchers to choose from.

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Touch - POS Keys