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About

Notify

Notify-3

 

About      ▲ ▼

 

What Is It?      ▲ ▼

Notify is a notification management tool that is used in conjunction with Orderaway. Support for TouchMini is coming soon. It is designed to allow Venues to:

  • To quickly enable/disable the access patrons/staff have to place Orders via Orderaway.
  • To manage individual Orders by bumping/moving them to the NEXT Order processing step, and in turn provide patrons with live feedback on the progression of their Orders. SMS notifications are optional.
  • To set expected wait times that will then display as a banner in Orderaway so that it is visible to patrons/staff when placing/submitting Orders.

 

What Is Required?      ▲ ▼

  • Swiftpos v10.37+

 

What To Consider?      ▲ ▼

  • Notify currently ONLY supports Orderaway. Support for Touchmini is coming soon.
  • While an item/product may have a status of Active in Back Office, the availability of Active items/products can be controlled in Notify HERE. Refer HERE for more information.

 

When Is It Used?      ▲ ▼

Notify can be implemented in any Swiftpos Venue that is currently using Orderaway. Notify is a notification management tool that is used alongside Orderaway, and assists Venues in managing Orders and their SMS update notifications to patrons/staff.

Access Management - Manage the access patrons have to placing/submitting Orders.

Wait Time Management - Venues will be able configure Order Wait Times and thus ensure patrons are notified accordingly.

Order Processing Management - Manage individual Orders and in doing so notify patrons of the progression of their Orders.

 

End of article     ▲