Skip to content
English
Customer portal Sign in
  • There are no suggestions because the search field is empty.

Send Specific Items To KVS

KVS - How To

This outlines the How To Send Specific Items To KVS.

 

 

When Is It Used?      ▲ ▼

When there is a need to send items to a KVS when the item is not of the ordinary. For example, burgers ordered with a chicken schnitzel, replacing the beef patty in the beef burger, need to be sent to the KVS. The ordinary beef burgers do not need to be sent to the KVS.

 

How To?      ▲ ▼

 

How To Send Specific Items To KVS?      ▲ ▼

The explanation provided below uses the Chicken Burger Schnitzel as an example item.

In Back Office:

  • Create a non-Instructional Category, for example, Send to KVS.

 

kvs-how-to-send-specific-items-to-kvs-1

 

  • Create a product and assign it to the Send to KVS Category created above. For example, the Chicken Burger Schnitzel.
  • Ensure the ordinary Beef Burger product is assigned to a Category that is not triggered to send to the KVS.
  • Ensure the Chicken Burger Schnitzel is added as a Product POS Key to a Layout of the appropriate Touch Keyboard.
    • Also, ensure that the Forced Instruction option is selected in More Settings.
  • Once configured, ensure a Full Update is sent to all the Touch terminals that will be using the POS Key. Refer HERE for more information.

In the KVS Settings:

  • Ensure the Send to KVS Category is listed in the Shown section.

In Touch:

  • Sell the Beef Burger. The item is NOT SENT to KVS and therefore is not displayed.
  • Sell the Chicken Burger Schnitzel. The item is SENT to KVS and displayed.
  • Sell the Beef Burger and the Chicken Burger Schnitzel. Both items are sent to the KVS and displayed. This is because the Chicken Burger Schnitzel triggers the send to KVS.

 

End of article      ▲