This outlines How To Detect Allergens in Touch when an Order/Sale is placed.
Subjects ▼
- What Is Required?
- How To Detect Allergens?
- Single Item Allergens Detected Notification
- Multi Item Allergens Detected Notification
What Is Required? ▲ ▼
- Venues wanting to make use of Allergen notifications will need to ensure the following:
- Ensure the Declare Allergens (#380) and Table Info (#44) POS Keys are added to the appropriate Keyboard Layout via the Designer.
How To Detect Allergens? ▲ ▼
- When a Member, WITH Allergens Declared, places an Order
- When a Member, WITHOUT Allergens Declared, places an Order
- When a Patron WITH Allergens places an Order
- When a Product is added to an Order
When A Member, WITH Allergens Declared, Places An Order ▲ ▼
Adding the Member at the start of the Order ▲ ▼- In Touch, add the Member with Declared Allergens to an Order.
- Add items to the Order. When an Item is added and a match is detected between the Allergens declared against the Member and those declared against the Item, then a prompt, similar to the one below, will be displayed.
- Select the Continue to add to Sale button to add the Item to the Order, OR
Select the Close button to exit the prompt and NOT add the item to the Order.
Adding the Member during or at the end of the Order ▲ ▼
- In Touch, add items to the Order.
- Add the Member with Declared Allergens to an Order. When the Member is added and items in the Order are detected with a match between the Allergens declared against the Member and those declared against the Items, then a prompt, similar to the one below, will be displayed.
When A Member, WITHOUT Allergens Declared, Places An Order ▲ ▼
- A Member without Declared Allergens configured in Back Office will require Allergens to be declared in the same way as would be done for a patron. Refer to When a Patron WITH Allergens places an Order below.
When a Patron WITH Allergens places an Order ▲ ▼
Declaring Allergens at the start of the Order ▲ ▼- In Touch, select the Declare Allergens (#380) POS Key and select those Allergens of concern. Refer to How To Declare Allergens for more information.
- Add items to the Order. When an Item is added and a match is detected between the Allergens declared in the Order (as per above) and the Allergens declared against the Item, then a prompt, similar to the one below, will be displayed.
Declaring Allergens during or at the end of the Order ▲ ▼
- Add items to the Order.
- In Touch, select the Declare Allergens (#380) POS Key, either during the ordering of Items or at the end, and select those Allergens of concern. Refer to How To Declare Allergens for more information.
- If any of the ordered Items have declared Allergens detected, then a prompt, similar to the one below, will be displayed:
When A Product Is Added To An Order ▲ ▼
- In Touch, add an item to an Order/Sale and select the Show PLU Notes (#535) POS Key to display the Product information including any declared Allergens. Refer to How To Declare Allergens for more information.
Single Item Allergens Detected Notification ▲ ▼
- Select the Add to Sale button to add the Item to the Order, OR
- Select the Close button to exit the prompt and NOT add the item to the Order.
Multi Item Allergens Detected Notification ▲ ▼
- Select the Items listed on the left hand side to view each of their detected Allergens.
- Select the OK button.
- It may be necessary to remove those Items (as listed in the prompt above) from the Order using the Clear Item (#2) POS Key.
End of article. ▲