How To

Reset A Password

Cloud Back Office - How To

This outlines the How To Reset A Password for Cloud Back Office.

 


Subjects      

 


About     

 

What Is Required?      

  • The Clerk/Staff Member wanting to access Cloud Back Office must be registered as a user. Refer HERE for more information.

 

When Is It Used?      

Used when a Clerk/Staff Member wants to gain access to Swiftpos Cloud Back Office and has forgotten their password.

 


How To?      

 

How To Reset A Password?      

  • Access Cloud Back Office to display the Cloud Back Office Sign In screen to Reset A Password. Refer HERE for more information.
  • Select the Forgot password? option to display the Reset Password screen:

 

cloud-bo-how-to-reset-a-password

 

  • Enter the Clerk's/Staff Member's Email address used when registering for an Account, into the Email field.

 

Notes ...

 

If the wrong email address has been entered, a Failed to recover password message will be displayed and the Cloud Back Office Sign In screen will be displayed.

 

  • Select the RESET MY PASSWORD option to display the Check Your Email prompt:

 

cloud-bo-how-to-reset-a-password-1

 

  • Open the email and click on the Reset Password link to display the Reset Your Password screen in Cloud Back Office:

 

cloud-bo-how-to-reset-a-password-2

 

  • Enter a new Password in the New Password # field.
  • Re-enter the same Password in the Confirm New Password # field.
  • Select the Reset option to reset the password.
  • Once complete, a Password Reset Complete screen will be displayed:

 

cloud-bo-how-to-reset-a-password-3

 

  • Select the Back to login option to sign in with the new password. Refer HERE for more information.

 

End of article