Reply To A Message

This outlines How To Reply To A Message in Back Office.

Subjects?      ▲ ▼

• About
• How To?

About      ▲ ▼

• What is Required?

What Is Required?      ▲ ▼

• The Message Service must be running.

How To Reply To A Message?      ▲ ▼

In Back Office:

• Open the Messages screen.
• Using the filters in the header section, locate and select the message to be replied to.
• Select the Reply or Reply All option in the footer section to open the New Message screen.
• Complete the reply message. For example, select the recipient, add a message in the body and attach any files that maybe required.
• Select OK to send the reply message.

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