Mark A Message As Read / Unread
Back Office - How To
This outlines How To Mark A Message As Read/Unread in Back Office.
Subjects? ▲ ▼
About ▲ ▼
What Is Required? ▲ ▼
- The Message Service must be running.
How To Mark A Message As Read/Unread? ▲ ▼
How To Mark A Message As Read? ▲ ▼
In Back Office:
- Open the Messages screen.
- Ensure the Inbox option is SELECTED in the Message Type drop-down list.
- Using the filters in the header section, locate and select the unread message to be marked as read.
Notes ...
Messages that appear in bold font in the grid of the Messages screen are messages that have not been read or have been marked as unread.
- Select the Mark as Read option from the Mark drop-down list in the footer section.
- The message will appear in normal font in the grid.
How To Mark A Message As Unread? ▲ ▼
In Back Office:
- Open the Messages screen.
- Ensure the Inbox option is SELECTED in the Message Type drop-down list.
- Using the filters in the header section, locate and select the read message to be marked as read.
Notes ...
Messages that appear in normal font in the grid of the Messages screen are messages that have been read or have been marked as read.
- Select the Mark as Unread option from the Mark drop-down list in the footer section.
- The message will appear in bold font in the grid.
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