Your Username Or Password Was Incorrect
Events Portal - Troubleshooting

Occurs
When a patron is attempting to login to the Venue’s Event Portal, and:
-
The NetPOS service is not running, OR
-
The Member Number and/or PIN entered is NOT correct.
Action To Be Taken
- Ensure the NetPOS service is running.
- Try again and enter a correct Member Number and/or PIN. Failing that, try resetting the PIN.
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