Your Username Or Password Was Incorrect

Cause      ▼

This issue may arise as a result of one of the following:

• A patron is attempting to login to the Venue’s Event Portal, and:
  • The NetPOS Service is not running, OR
  • The Member No and/or PIN entered is NOT correct.

Action To Be Taken      ▲ ▼

• Ensure the NetPOS Service is running.
• Try again, and enter a correct Member No and/or PIN. Failing that, try resetting the PIN.

End of article.      ▲