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Your Username Or Password Was Incorrect

Events Portal - Troubleshooting

 

Occurs

When a patron is attempting to login to the Venue’s Event Portal, and:

  • The NetPOS service is not running, OR

  • The Member Number and/or PIN entered is NOT correct.

 

Action To Be Taken

  • Ensure the NetPOS service is running.
  • Try again and enter a correct Member Number and/or PIN. Failing that, try resetting the PIN.

 

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