Manage Gift Cards / Vouchers

This outlines How To Manage Gift Cards / Vouchers in Touch.

How To      ▼

• Activate A Gift Card / Voucher?
• Add A Gift Card / Voucher To An Order / Sale?
• Auto Redeem Stored Value Vouchers?
• Cancel A Gift Card / Voucher?
• Charge/Redeem A Gift Card/Voucher?
• Clear A Top Up Of A Gift Card / Voucher?
• Configure And Use Pocket Vouchers?
• Configure Card Masking?
• Email Vouchers?
• Enter / Scan A Voucher?
• Issue A Gift Card / Voucher?
• Lookup A Member Gift Card / Voucher?
• Redeem Gift Cards / Vouchers in OrderAway?
• Refund Using A Gift Card / Voucher?
• Retrieve Gift Card / Voucher Information?
• Scan A Voucher?
• Top Up A Gift Card / Voucher?

How To Refund Using A Gift Card / Voucher?      ▲ ▼

To refund an Item/Product using a Gift Card / Voucher in Touch, do as follows:

• Select the Refund Mode (#1003) POS Key. Refer to How To Refund An Order/Sale for more information.

• Add the Items/Products to be refunded to the Order / Sale.

• Select the Voucher Info (#88) POS Key and enter / scan the barcode of the patron's Gift Card / Voucher when prompted.

• If successful, the Voucher Info screen will be displayed.

• Select the Add to Sale button to add the Gift Card / Voucher to the Order/Sale.

• Select the Stored Value Charge (#246) POS Key.

• The refund will be finalised.

• The Gift Card's / Voucher's balance will be increased by the amount refunded. This can be checked by selecting the Voucher Info (#88) POS Key again.

End of article.      ▲