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Venue Manager
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Templates
The last sale was held when the clerk was automatically logged off
Cause ▼
This issue may arise as a result of one of the following:
- When a Clerk/Staff Member logs in and a Held Order/Sale exists as a result of the same Clerk/Staff Member being previously automatically logged off while still taking an Order/Sale.
Notes...
This can occur as a result of the Clerk Auto Log Off option being selected and configured.
Action To Be Taken ▲ ▼
- Select OK to continue to complete the interrupted Order/Sale. Once selected the Held Order/Sale will automatically be recalled.
End of article. ▲