Self Service Kiosk
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      1. swiftpos Help Guides
      2. Self Service Kiosk

      About


      Self Service Kiosk is a swiftpos solution enhancing the experience of patrons by providing the ability to place an Order and pay for it via a Self Service Kiosk.

      Subjects      ▼

      What Is It?      ▲ ▼

      Self Service Kiosk is a NEW swiftpos Self Service offering, introducing a streamlined UI experience for patrons and still delivering personalised branding for Venues. Self Service provides Venues with the capability to transform Touch, so that it can be used to offer patrons the ability to place an Order and pay for it via a Self Service Kiosk.

      swiftpos Self Service offerings significantly reduces the time to setup and configure a self service Kiosk solution, by using a purposely designed Keyboard template that automatically generates Layouts when a Self Service Kiosk type Keyboard is created. The Layouts created automatically are:

      • Admin
      • Checkout
      • Master
      • Order Type
      • Out Of Service
      • Start (Welcome)
      • Summary (Order confirmation).

      These can then be quickly configured as required for the Venue.

      Why Is It Needed?      ▲ ▼

      Venues currently running swiftpos and wanting to go the extra mile and offer Self Service Kiosks to their patrons. With a quick and easily configurable Touch Keyboard type solution, Venues can piggyback off their existing swiftpos application and relatively quickly and easily configure a Self Service Kiosk to go.

      Available In?      ▲ ▼

      swiftpos V10.65+ (BETA)



      This is a BETA release and was initially developed in support of a test pilot install. Further development of this feature is scheduled and will be coming soon ...

      When Should It Be Used?      ▲ ▼

      Self Service Kiosk can be implemented in any swiftpos Venue that is wanting to quickly and easily offer patrons Self Service Kiosk options.

      How Is It Used?      ▲ ▼

      The Self Service Kiosk style Keyboard has been designed to use existing Keyboard and Touch functionality, to build the Menus (Layouts) and to quickly add existing Products. Once configured, the Self Service Kiosk option will apply these to a templated visual display in Touch. This means there is a minimum effort required to configure Layouts, and design visuals for it.

      A swiftpos Self Service Kiosk can be implemented at a Venue by following the steps outlined in Getting Started.

      What Screen Resolutions Are Supported?      ▲ ▼

      • swiftpos Self Service Kiosk currently only supports the following screen resolutions:

      1024X768      ▲ ▼


      1366X768      ▲ ▼


      1920X1080 In      ▲ ▼

      Landscape      ▲ ▼


      Landscape      ▲ ▼



      What Is Supported?      ▲ ▼

      What Are The Limitations?      ▲ ▼

      • For those Products, with Post Linking, that are going to be available for ordering via Self Service, the following will need to be considered:
        • Modifier/Instruction Products CANNOT have negative pricing. For example, when changing the selection of the size of a Coffee, it cannot be configured, that the patron makes a selection in size that is smaller than the default size sold, and hence reduce the price by $1.00 (for example). This is currently NOT supported. It is therefore recommended that the Product added to a Self Service Layout is the one that represents the lowest price. For example, a small Coffee. This will ensure that any other sizes to choose from are an increase in price, and NOT a reduction in price. A regular Coffee can then be a $1.00 increase in price, and a large $2.00s.

      Notes...



      There are plans that this limitation will be addressed in future releases.

      The Patron'S Experience      ▲ ▼

      Kiosk In Portrait      ▲ ▼



      End of article.      ▲